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All Journal Konsensus: Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi Majelis: Jurnal Hukum Indonesia
Adlan Ali
Unknown Affiliation
Law, Crime, Criminology & Criminal Justice Social Sciences

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Transaksi Jual Beli Online dan Keadilan bagi Konsumen Indonesia Adlan Ali; Emir Zaygh
Majelis: Jurnal Hukum Indonesia Vol. 2 No. 4 (2025): November : Majelis : Jurnal Hukum Indonesia
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/majelis.v2i4.1355

Abstract

The rapid growth of online commerce in Indonesia has significantly transformed the way people fulfill their daily needs by providing easier, faster, and more flexible access to goods and services through digital technology. Despite these advantages, the development of e-commerce also presents serious challenges, including rising cases of online fraud, discrepancies between advertised and delivered products, failed transactions, and personal data breaches that threaten consumer privacy. These issues create imbalances in digital contractual relationships, undermining trust and legal certainty for buyers. This study aims to analyze the implementation of the principle of fairness for consumers in e-commerce practices in Indonesia, while also identifying regulatory weaknesses and existing dispute resolution mechanisms. Using a normative legal research approach supported by case studies, the study examines the effectiveness of relevant legal frameworks, particularly the Consumer Protection Law (UUPK) and the Electronic Information and Transactions Law (UU ITE). The findings reveal that although these regulations provide a legal basis for consumer protection, their implementation remains inadequate. Weak supervision of online business actors, limited accountability of platform providers in ensuring transaction security, and complex, costly compensation procedures continue to hinder consumer rights protection. These conditions highlight the urgent need to strengthen consumer protection systems that are more adaptive, efficient, and oriented toward public interest. The study emphasizes the importance of improving online dispute resolution mechanisms, enhancing transparency and responsibility of digital platforms, and expanding digital literacy among consumers. Such measures are essential to ensure that fairness in e-commerce is not only guaranteed normatively, but also effectively realized in everyday digital transactions.
Rekonstruksi Hukum Perikatan dalam Transaksi Virtual Goods terhadap Status Kepemilikan dan Tanggung Jawab Para Pihak Adlan Ali; Emir Zaygh; Ibnu Farhan Hakim; Adzka Ikyan Al Rantisi; Ikhwan Aulia Fatahillah
Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi Vol. 3 No. 3 (2026): Juni: Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konsensus.v3i3.1796

Abstract

The development of the digital economy has driven the emergence of virtual goods transactions as part of modern economic activity, possessing real value despite their intangibility. This phenomenon poses challenges in contract law, particularly regarding the status of virtual goods as legal objects, the form of legal relationships between users and platforms, and the responsibilities of the parties. This study aims to analyze and reconstruct contract law in virtual goods transactions to make it more adaptive to developments in digital technology. The research method used is normative legal research with a statutory, conceptual, and case-based approach, and qualitative analysis through legal interpretation and juridical argumentation. The results show that virtual goods can theoretically qualify as legal objects because they have economic value, can be controlled, and transferred. However, their regulation in practice is still dominated by standard contracts that tend to place users in a weak position. Furthermore, the aspect of legal responsibility does not fully provide adequate protection for users. The implications of this study emphasize the need to expand the concept of contract law, both in terms of the object and the structure of the legal relationship, to create certainty, justice, and balanced legal protection in virtual goods transactions in the digital era.
Co-Authors Adzka Ikyan Al Rantisi Emir Zaygh Ibnu Farhan Hakim Ikhwan Aulia Fatahillah