Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Communicare : Journal of Communication Studies
Rusmandani, Bachtiar
Unknown Affiliation
Arts Humanities Languange, Linguistic, Communication & Media Social Sciences Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Flight Attendants' Digital Communication Strategies Through Self-Disclosure on TikTok: A Phenomenological Study Dacosta, Kornelia Johana; Putro, Harjono Padmono; Rusmandani, Bachtiar
Communicare : Journal of Communication Studies Vol. 12 No. 1 (2025): Communicare: Journal of Communication Studies
Publisher : Institut Komunikasi dan Bisnis LSPR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/

Abstract

This study explores how flight attendants from Sriwijaya Air Group use TikTok for self-disclosure. It aims to understand theirmotivations, the type of content shared, and its impact on social interactions, self-image, and the airline's public perception. Using a qualitative descriptive method with a phenomenological approach, this research involved five purposively selected informants. The data were analyzed using Joseph DeVito's self-disclosure theory and the Johari Window model. The findings reveal that self-disclosure is performed selectively and strategically. Flight attendants tend to share positive and professional content that aligns with work ethics, such as cabin activities or lighthearted moments in uniform. This practice functions more as a personal branding and impression management strategy rather than intimate emotional disclosure. TikTok serves as a digital stage for shaping a controlled professionalidentity, bridging the gap with the public while indirectly reinforcing the airline's humanistic image. In conclusion, self-disclosure among flight attendants is not a spontaneous act but a calculated communication to balance self-expression with the responsibility of institutional representation.
Co-Authors Dacosta, Kornelia Johana Putro, Harjono Padmono