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All Journal Sivitas : Jurnal Pengabdian dan Pemberdayaan Masyarakat PHINISI
Muhasyah, Surano
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Unravelling the key factors of e-government systems effectiveness: a user behavior perspective Dewi, Bitaria Citra; Sentosa, Ilham; Yafi, Eiad; Muhasyah, Surano
PHINISI Vol.2, No.4 (2025): December 2025
Publisher : Indonesia Research and Study Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64282/phi.v2i4.108

Abstract

As digital governance becomes integral to modern public service delivery, evaluating the effectiveness of e-government systems through the lens of user behavior is increasingly essential. This study explores the critical success factors influencing the effectiveness of e-government services provided by the Indonesian Ministry of Foreign Affairs, using the DeLone and McLean Information System Success Model as the theoretical foundation. The model’s core dimensions : system quality, information quality, service quality, use, user satisfaction, and individual performance, are examined to understand how these interrelated constructs shape user experience and performance outcomes. Employing a quantitative approach, data were collected from 384 valid respondents through structured questionnaires. Structural Equation Modeling (SEM) using AMOS was applied for data analysis. The results confirm that system quality, information quality, and service quality significantly influence both user satisfaction and usage intensity, which in turn have a positive impact on individual performance. The findings provide empirical validation of the DeLone and McLean model in the e-government context and offer practical insights for enhancing the design and delivery of digital public services based on user-centric performance indicators.
INTEGRATING DIGITAL TOOLS IN TEACHER EDUCATION: A WORKSHOP ON WEBSITE DEVELOPMENT FOR FILIPINO PRE-SERVICE TEACHERS Delina, Mutia; Magno, Ricky M; Muhasyah, Surano
Sivitas : Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 6 No. 1 (2026): Jurnal SIVITAS : Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : Muttaqien Publishing Pusat Penelitian dan Pengabdian kepada Masyarakat STAI DR. KH.EZ. Muttaqien Purwakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52593/svs.06.1.04

Abstract

Universitas Negeri Jakarta (UNJ) conducted international workshop aimed at enhancing the ICT literacy of Filipino pre-service teachers through practical website development training. The workshop was attended by 17 pedagogical students from six higher education institutions in the Philippines, divided into two batches in February and March 2025. Guided by a facilitator from UNJ, the participants were trained to use Weebly, a user-friendly website platform, to create educational websites without requiring programming skills. These websites incorporated essential instructional elements, including lesson plans, multimedia teaching materials, interactive learning exercises, assessments, and evaluation tools. The project emphasized the integration of digital technology in teaching and learning, equipping future educators with the skills necessary for 21st-century classrooms. Participants later presented their websites in October 2025, demonstrating how they applied these platforms in their teaching practice. This initiative highlights the critical role of teacher education institutions in bridging the ICT literacy gap and preparing future teachers for digital transformation in education.
Co-Authors Delina, Mutia Dewi, Bitaria Citra Magno, Ricky M Sentosa, Ilham Yafi, Eiad