Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Maneggio
Yenny Dwi Artini
Sekolah Tinggi Ilmu Administrasi Yogyakarta
Decision Sciences, Operations Research & Management

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Happy Employees, High-Performing Company: Empathy-Based Management Dendy Sundayana; Ani Rakhmanita; Yenny Dwi Artini
Maneggio Vol. 2 No. 3 (2025): Maneggio-June
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/2r5vas68

Abstract

This study aims to analyze the effect of empathy-based management on employee job happiness and company performance, using a case study at PT Nusantara Almazia. A quantitative research approach was employed, utilizing a survey method involving 120 permanent employees from various divisions. The research instrument used was a Likert-scale questionnaire, and the data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results indicate that empathy-based management has a positive and significant effect on employees’ job happiness and both directly and indirectly contributes to improving company performance. Job happiness is proven to be a mediating factor that strengthens the relationship between managerial empathy and organizational performance. These findings emphasize the importance of emotional approaches in modern human resource management practices, particularly in the context of Indonesian work culture that values collectivism and interpersonal relationships. This study provides practical implications for companies in developing empathetic leadership training and creating a healthy and productive work culture.
Co-Authors Ani Rakhmanita Dendy Sundayana