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Henrikus Renjaan
Universitas Caritas Indonesia

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IMPLEMENTASI PENGAWASAN OTORITAS BANDARA MENGENAI DELAY ANGKUTAN UDARA Christian Antonius Talubun; Henrikus Renjaan
PATRIOT Vol. 18 No. 1 (2025): JUNI
Publisher : Universitas Caritas Indonesia

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Penelitian ini bertujuan untuk mengetahui perlindungan hak-hak pengguna jasa apabila terjadi delay angkutan udara di Bandara Rendani sangat penting sehingga perlu mengetahui implementasi pengawasan Otoritas Bandara mengenai Delay angkutan udara. Dalam penelitian ini analisis data yang digunakan adalah kualitatif deskriptif yakni teknik pengolahan dan analisis data kualitatif yang pengolahan dan analisis meliputi: reduksi data, penyederhanaan dan penyajian data, verifikasi hasil penelitian dan kesimpulan. Hasil penelitian menunjukan bahwa bentuk perlindungan hukum kepada penumpang akibat delay management oleh maskapai adalah dengan memberikan kompensasi sesuai dengan kategori keterlambatan, mulai dari kategori keterlambatan 1 dengan kompensasi berupa minuman ringan sampai dengan keterlambatan kategori 6 dengan kompensasi wajib mengalihkan ke penerbangan berikutnya atau mengembalikan seluruh biaya tiket. Pengawasan yang dilakukan oleh Kantor Otoritas Bandar Udara IX terkait terhadap delay management hanya sebatas menerima pelaporan keterlambatan oleh maskapai, untuk melihat apakah penanganan sudah sesuai SOP Maskapai dan Peraturan Menteri Perhubungan Nomor 89 Tahun 2015.
IMPLIKASI HUKUM PERJANJIAN ELEKTRONIK DALAM TRANSAKSI BISNIS DIGITAL DI ERA EKONOMI BERBASIS PLATFORM: ANALISIS TERHADAP VALIDITAS DAN RISIKO HUKUM Henrikus Renjaan
PATRIOT Vol. 18 No. 2 (2025): Desember
Publisher : Universitas Caritas Indonesia

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Advances in information technology have driven a shift from conventional digital-based transactions to electronic agreements (e-contracts). This phenomenon has created new dynamics in contract law practices, particularly in the realm of platform-based e-commerce platforms such as Tokopedia and Shopee. This study aims to analyze the validity and legal risks of e-contracts based on the provisions of the Civil Code and Law Number 11 of 2008 concerning Electronic Information and Transactions (UU ITE), and to assess the effectiveness of legal protection for consumers and businesses. The method used is normative legal research with a regulatory, conceptual, and case-based approach. Data were qualitatively reviewed through literature and legal documents, and systematically analyzed based on classical contract theory and the principle of contractual justice. The results indicate that, from a formal legal perspective, e-contracts have binding force and guarantee compliance with the requirements for a valid agreement under Article 1320 of the Civil Code and the principles of the ITE Law. However, in practice, various legal issues are encountered, such as breach of contract, exclusion clauses, unequal positions of parties, and difficulties in providing evidence, which are detrimental to consumers. Digital platforms tend to position themselves as neutral parties, even though they play a crucial role in transaction mechanisms. Therefore, stricter regulations regarding platform responsibility, transparency of clauses, and strengthening of the settlement system through Online Dispute Resolution (ODR) mechanisms are needed. This study recommends improving digital legal literacy, reformulating electronic contract regulations, and equitable law enforcement as strategies for balanced legal protection in the digital economy era.