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All Journal Journal of Innovative and Creativity Jurnal Teknik Informatika dan Teknologi Informasi
Syarifah Aini
Universitas Muhammadiyah Palembang
Computer Science & IT Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Pengembangan Sistem Informasi Manajemen Pelanggan Android untuk Meningkatkan Layanan Air Bersih PDAM Sungai Lilin Tegar Febrian; Karnadi Karnadi; Syarifah Aini
Jurnal Teknik Informatika dan Teknologi Informasi Vol. 5 No. 3 (2025): Desember: Jurnal Teknik Informatika dan Teknologi Informasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jutiti.v5i3.6436

Abstract

Customer service at PDAM Tirta Randik in Sungai Lilin District still faces several issues, such as delays in delivering billing information, manual data recording processes, and frequent input errors in customer data. Previous studies on PDAM information systems generally focused only on data recording or water flow monitoring, but have not provided an integrated solution for mobile-based customer management. This study presents a novelty in the form of an Android-based Customer Management Information System integrated with a server database, designed to provide real-time information access, automated billing generation, and monitoring of water usage history. The research employs a Research and Development (R&D) approach using the Software Development Life Cycle (SDLC) Waterfall model. The system was evaluated using: (1) black-box testing to validate system functionality; and (2) usability assessment using the System Usability Scale (SUS) to determine user acceptability. The results of black-box testing indicated that all features operated according to specifications. The SUS evaluation involving 20 respondents produced an average score of 82.5, categorized as “Excellent” with an acceptance level of Grade A. This information system can improve the accuracy of customer data recording, accelerate access to billing information, and enhance user satisfaction. It can serve as a reference model for the digitalization of PDAM services and has the potential for further development through the integration of digital payment features.
Rancang Bangun Sistem Informasi Pencarian Kost Menggunakan Metode RAD (Studi Kasus: Plaju Palembang) Nabilah Afifa Sari; Syarifah Aini; Muhammad Ihsan
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.4875

Abstract

The purpose of this study was to design and develop an information system for boarding house (kost) search in the Plaju area of Palembang using the Rapid Application Development (RAD) method. The system aims to facilitate students and newcomers in finding available boarding houses efficiently without the need to visit each location manually. This study was motivated by the challenges faced by students from outside Palembang who struggle to obtain accurate and up-to-date information about available kosts near their campuses. The research applied the RAD methodology, which emphasizes fast and iterative development through three main stages: requirement planning, design workshop, and implementation. Data were collected through observation and literature studies to analyze user needs and system requirements. The system was developed using PHP, HTML, JavaScript, and MySQL, with Unified Modeling Language (UML) tools such as use case diagrams, activity diagrams, and class diagrams used to model the system. Black-box testing was performed to evaluate system functionality. The resulting web-based application allows users to view detailed kost information, including prices, facilities, and locations, and to contact the owner directly via WhatsApp. The system also includes features for admin and owner management of kost data. Testing results show that all system functions performed as expected, and the RAD approach enabled faster development and higher user satisfaction. The RAD-based kost information system successfully streamlines the search and management of kost data in Plaju. It improves accessibility and efficiency for users and owners. Future improvements could include Android integration, enhanced user interface design, and online hosting for broader accessibility.
Pengembangan Aplikasi Pengelola File Berbasis Android Di Perangkat Mobile Ali Hasim; Jimmie Jimmie; Syarifah Aini
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v6i1.5696

Abstract

Tujuan penelitian ini adalah mengembangkan aplikasi pengelola file berbasis Android yang mampu membantu pengguna mengatur berkas secara lebih efisien pada penyimpanan lokal perangkat. Latar belakang penelitian ini berangkat dari meningkatnya kebutuhan pengguna terhadap manajemen file yang cepat, mudah, dan dapat digunakan tanpa koneksi internet, mengingat aplikasi bawaan Android belum sepenuhnya memenuhi kebutuhan tersebut. Aplikasi dirancang agar dapat menjalankan berbagai fungsi dasar seperti mengelola, mencari, mengelompokkan, serta mengoptimalkan penyimpanan file di perangkat mobile. Bahan dan metode. Penelitian menggunakan metode pengembangan System Development Life Cycle (SDLC) model Waterfall melalui tahap analisis kebutuhan, perancangan, implementasi, hingga pengujian. Perancangan sistem dilakukan dengan diagram dan rancangan antarmuka, sedangkan proses pembuatan aplikasi menggunakan Android Studio. Pengujian dilakukan melalui blackbox testing untuk menilai fungsi aplikasi berdasarkan keluaran tanpa melihat proses internal sistem, serta User Acceptance Testing (UAT) untuk mengukur penerimaan pengguna Hasil. Aplikasi yang dikembangkan berhasil menyediakan fitur utama seperti delete, rename, copy, paste, share, zip, unzip, pencarian file, pembuatan folder baru, serta melihat file tersembunyi. Seluruh fitur diuji dan berjalan sesuai kebutuhan pengguna. Hasil pengujian juga menunjukkan bahwa aplikasi mampu memberikan pengalaman penggunaan yang lebih sederhana dan efisien dibandingkan aplikasi pengelola file bawaan, serta lebih praktis daripada aplikasi berbasis cloud karena tidak memerlukan koneksi internet. Kesimpulan. Aplikasi pengelola file berbasis Android ini terbukti memenuhi kebutuhan pengguna dalam mengatur berkas secara lokal melalui fitur yang lengkap, antarmuka yang sederhana, serta proses akses yang cepat. Aplikasi ini dapat menjadi solusi alternatif dalam pengelolaan file pada perangkat mobile dan berpotensi dikembangkan lebih lanjut dengan fitur lanjutan sesuai kebutuhan pengguna
Co-Authors Ali Hasim Jimmie Jimmie Karnadi, Karnadi Muhammad Ihsan Nabilah Afifa Sari Tegar Febrian