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Yosephine Br Sitepu
Universitas Prima Indonesia
Health Professions Medicine & Pharmacology Nursing Public Health

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Peran Kepala Ruangan dalam Peningkatan Kepuasan Kerja Perawat Yosephine Br Sitepu
Jurnal Pengabdian Ilmu Kesehatan Vol. 6 No. 1 (2026): Maret : Jurnal Pengabdian Ilmu Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpikes.v6i1.6771

Abstract

Continuous changes in society and its environment require the nursing profession to adapt and evolve. Nursing, as an integral part of society, will become irrelevant if it does not renew itself in terms of managing and organizing its professional life. This study aims to analyze the influence of the role of the head nurse on the performance of nurses in providing nursing care. The research method used is an analytical survey with a cross-sectional approach. Data collection was carried out using a questionnaire, then analyzed with a linear regression test at a significance level of α < 0.05. The results of the analysis show that the role of the ward head has an influence on the performance of practicing nurses in providing nursing care, which includes the functions of planning (ρ = 0.007), organizing (ρ = 0.005), directing (ρ = 0.008), and supervising (ρ = 0.006). These findings indicate that the managerial functions of the ward head play an important role in supporting the improvement of the performance of practicing nurses. Therefore, it is necessary to improve the managerial skills of ward heads in managing nursing services, provide ward management training for ward heads who do not yet have certification, and develop a competency-based ward head selection and appointment policy.
Peran Kepala Ruangan Dalam Peningkatan Kepuasan Kerja Perawat Yosephine Br Sitepu
Jurnal Ners Vol. 10 No. 2 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i1.54778

Abstract

Kepuasan kerja perawat merupakan faktor penting dalam menjaga kualitas pelayanan keperawatan dan kinerja rumah sakit, yang salah satunya dipengaruhi oleh peran kepala ruangan sebagai manajer lini pertama. Kepala ruangan bertanggung jawab dalam menjalankan fungsi manajemen, supervisi, serta kepemimpinan yang berdampak langsung pada kondisi kerja perawat. Penelitian ini bertujuan untuk menganalisis peran kepala ruangan dalam peningkatan kepuasan kerja perawat berdasarkan hasil sintesis penelitian terdahulu. Metode yang digunakan adalah literature review terhadap artikel ilmiah nasional dan internasional yang dipublikasikan pada periode 2022–2026 dan relevan dengan topik kepemimpinan kepala ruangan serta kepuasan kerja perawat. Hasil kajian menunjukkan bahwa supervisi yang efektif, gaya kepemimpinan yang suportif, pendelegasian yang tepat, serta kemampuan kepala ruangan dalam menciptakan lingkungan kerja yang kondusif berkontribusi signifikan terhadap peningkatan kepuasan kerja perawat. Kesimpulannya, optimalisasi peran kepala ruangan sangat diperlukan sebagai strategi manajerial untuk meningkatkan kepuasan kerja perawat dan mutu pelayanan keperawatan.
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