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All Journal International Journal of Cyber and IT Service Management (IJCITSM)
Dhea Ayunanda Astrieta
University of Yarsi Pratama
Computer Science & IT Decision Sciences, Operations Research & Management

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Emotional Well-Being and Psychological Support in Infertility A Multi-Modal AI Approach Ninda Lutfiani; Dhea Ayunanda Astrieta; Viedya Wildan; Hasta Sulistyaningrum; Muhammad Rehan Anwar; Eka Dian Astuti
International Journal of Cyber ​​and IT Service Management (IJCITSM) Vol. 5 No. 1 (2025): April
Publisher : International Institute for Advanced Science & Technology (IIAST)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/ijcitsm.v5i1.188

Abstract

Infertility affects millions of couples worldwide, often leading to significant emotional distress. Despite advancements in medical treatments such as IVF, the psychological challenges associated with infertility remain under-addressed. This study introduces a multi-modal AI system that integrates natural language processing (NLP), sentiment analysis, and voice interaction to provide personalized psychological support for individuals and couples experiencing infertility. A Randomized Controlled Trial (RCT) was conducted with 200 participants, comparing the AI intervention group to a control group receiving standard care. The AI system demonstrated significant reductions in anxiety and depression levels (GAD-7 and PHQ-9), as well as improvements in emotional well-being (PANAS). The intervention group reported higher user satisfaction (85%) and engagement, with participants using the system an average of four times per week. The AI system ability to offer empathetic, real time emotional support was highly rated by users. However, challenges such as cultural sensitivity and voice interaction accuracy were noted. This study highlights the potential of AI in mental health, particularly in addressing the often overlooked psychological needs of individuals facing infertility. The findings suggest that AI-driven solutions can bridge gaps in psychological care by providing scalable, cost-effective, and accessible support. Further research is needed to refine the system capabilities and explore its long-term impact on emotional well-being.
Co-Authors Eka Dian Astuti Hasta Sulistyaningrum Muhammad Rehan Anwar Ninda Lutfiani Viedya Wildan