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All Journal Jurnal INFOTEL Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Muhammad Lulu Latif Usman
Telkom University
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Public Health Social Sciences

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Design and Evaluation of a CMS-Integrated Academic Chatbot Using Gemini AI Bunga Laelatul Muna; Muhammad Lulu Latif Usman; Sudianto Sudianto; Bachtiar Herdianto
JURNAL INFOTEL Vol 17 No 4 (2025): November
Publisher : LPPM INSTITUT TEKNOLOGI TELKOM PURWOKERTO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20895/infotel.v17i4.1318

Abstract

Efficient academic services are a crucial component, and their implementation is the responsibility of higher education institutions. Telkom University Purwokerto (TUP) faces challenges in providing responsive academic services, especially in conventional online services. This research proposes the development and integration of an artificial intelligence-based academic chatbot, ‘Akif’, utilizing the Gemini 1.5 Flash model, which is linked to the institution’s Content Management System (CMS). This integration enables the retrieval of real-time information and automatic updates to the model. The tuning and evaluation process was conducted using the BLEU metric, with a value of 0.88 being reached, indicating a fairly good level of agreement between the generated answers and the reference. Although the results are promising, the system still faces limitations, particularly the risk of hallucination, which is a common challenge with generative models. Additionally, the use of BLEU as an initial evaluation metric overlooks aspects of semantic depth and user satisfaction. This research contributes a modular integration framework between generative AI and institutional systems, and highlights its potential and limitations in academic service automation.
Prawitagarden.Com Website As A Promotional Media For Honey Derivative Products From The Forest Farmers Group: Website Prawitagarden.Com Sebagai Media Promosi Produk Turunan Madu Kelompok Petani Hutan Muhammad Lulu Latif Usman; Ratih Windu Arini; Muhamad Azrino Gustalika
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 4 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Damakradenan Village, Ajibarang District has great potential in pure honey production through the “Petani Muda Prawita” Forest Farmer Group. This group produces various types of honey, including klanceng honey, mellifera bee honey, Apis cerana honeycomb honey, and sachet honey, with the main target market being children. However, product sales are still limited in the Banyumas Regency area and digital marketing has not been running optimally because it only relies on Instagram social media without an official website. This problem has an impact on limited market reach and consumer trust levels. This community service program is implemented to help partners increase promotion and sales through website development as a digital marketing medium. The stages of the activity include creating a website using the WordPress framework, the indexation process so that it can be found on the Google search engine, and website management training for partners. The results of the activity show that partners now have an official website with the domain prawitagarden.com, indexed on the Google search engine, and partners have been equipped with independent website administration skills. The existence of the website is expected to expand market reach, increase consumer trust, and support the continuity of the Prawita Garden honey business digitally
Co-Authors Bachtiar Herdianto Bunga Laelatul Muna Muhamad Azrino Gustalika Ratih Windu Arini Sudianto Sudianto