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All Journal Smart International Management Journal (SIMJ)
Taufiq Ramadhan SY
UIN Sjech M. Djamil Djambek Bukittinggi
Decision Sciences, Operations Research & Management

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Journal : Smart International Management Journal (SIMJ)

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The Impact of Organizational Climate on Organizational Citizenship Behavior (OCB) in a Multicultural Work Environment Ugung Dwi Ario Wibowo; Taufiq Ramadhan SY; Kiki Razroma Yantika
Smart International Management Journal Vol 2 No 1 (2025): March 2025
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v2i1.55

Abstract

Organizational climate plays an important role in shaping employee work behavior, especially in multicultural work environments. This study aims to analyze the effect of organizational climate on Organizational Citizenship Behavior (OCB) in a workplace with a high level of cultural diversity. Using a quantitative approach, data were collected through questionnaires from 60 respondents and analyzed using multiple linear regression. The results showed that organizational climate has a positive and significant influence on OCB, which means that the better employees' perception of organizational climate, the higher their tendency to show voluntary behavior that supports the organization. In contrast, the multicultural work environment does not have a significant influence on OCB, which indicates that cultural diversity needs to be managed with the right strategy so that it does not become an obstacle in building cooperation and solidarity between employees. The findings confirm the importance of organizations in creating a conducive work environment with open communication, strong managerial support, and inclusive policies to encourage positive employee behavior. This study provides insights for management practitioners in developing effective strategies to increase productivity and work harmony in a multicultural environment.
Co-Authors Kiki Razroma Yantika Ugung Dwi Ario Wibowo