Smart International Management Journal (SIMJ)
Vol 2 No 1 (2025): March 2025

The Impact of Organizational Climate on Organizational Citizenship Behavior (OCB) in a Multicultural Work Environment

Ugung Dwi Ario Wibowo (Universitas Muhammadiyah Purwokerto)
Taufiq Ramadhan SY (UIN Sjech M. Djamil Djambek Bukittinggi)
Kiki Razroma Yantika (UIN Sjech M. Djamil Djambek Bukittinggi)



Article Info

Publish Date
14 Jun 2025

Abstract

Organizational climate plays an important role in shaping employee work behavior, especially in multicultural work environments. This study aims to analyze the effect of organizational climate on Organizational Citizenship Behavior (OCB) in a workplace with a high level of cultural diversity. Using a quantitative approach, data were collected through questionnaires from 60 respondents and analyzed using multiple linear regression. The results showed that organizational climate has a positive and significant influence on OCB, which means that the better employees' perception of organizational climate, the higher their tendency to show voluntary behavior that supports the organization. In contrast, the multicultural work environment does not have a significant influence on OCB, which indicates that cultural diversity needs to be managed with the right strategy so that it does not become an obstacle in building cooperation and solidarity between employees. The findings confirm the importance of organizations in creating a conducive work environment with open communication, strong managerial support, and inclusive policies to encourage positive employee behavior. This study provides insights for management practitioners in developing effective strategies to increase productivity and work harmony in a multicultural environment.

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Journal Info

Abbrev

simj

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Smart International Management Journal (SIMJ), is a peer-reviewed academic journal that publishes high-quality research articles, literature reviews, and case studies in the field of management and business studies. The journal provides a platform for researchers, academics, and practitioners to ...