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All Journal JURNAL BISNIS STRATEGI
Putra, Tutus Kenanthus Avica
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Effect of Supervisor Support and Work Stress on Employees’ Turnover Intention Mediated by Job Satisfaction Fachquroji, Muhammad; Darmastuti, Ismi; Putra, Tutus Kenanthus Avica; Prasetya, Dikzi Adhi
JURNAL BISNIS STRATEGI Vol 34, No 2 (2025): December
Publisher : Master of Management, Faculty of Economics and Business, Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jbs.34.2.118-125

Abstract

This study examines the effects of supervisor support and job stress on employees’ turnover intention, with job satisfaction acting as an intervening variable, at KSP Sahabat Bintang Mandiri. A quantitative survey was conducted by distributing an SEM questionnaire (Amos v.26) to 125 permanent employees. The analysis comprised validity and reliability testing, followed by structural regression weight assessment. Results indicate that supervisor support has a significant positive effect on job satisfaction, whereas job stress exerts a significant negative impact. Furthermore, job satisfaction was found to significantly reduce employees’ turnover intentions. These findings underscore the importance of strengthening supervisory support systems and implementing effective stress management to enhance job satisfaction and mitigate turnover intention, particularly among permanent staff.
Co-Authors Fachquroji, Muhammad Ismi Darmastuti Prasetya, Dikzi Adhi