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ANALISIS KUALITAS APLIKASI MOBILE ANDROID TIKTOK MENGGUNAKAN METODE MCCALL Vincent Andreson; Marvin Junaidi; Niko Ananda Limmanto; Mario Aldy Wijaya; Kevin Brillian; Dicky Pratama
Jurnal Riset Teknik Komputer Vol. 3 No. 1 (2026): Maret : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/2g59bs25

Abstract

Software quality is a crucial aspect in mobile application development, particularly for social media applications with high user interaction and intensive usage. TikTok, as one of the most widely used short-video-based social media applications, requires optimal operational quality to ensure a satisfactory user experience. This study evaluates the quality of the TikTok Android application using the McCall method, focusing on Product Operation factors. A quantitative approach was employed, with data collected through questionnaires distributed to TikTok users. The analyzed quality factors include correctness, reliability, efficiency, integrity, and usability. Data were analyzed using weighted scoring based on the McCall model to determine the overall quality level. The results indicate that the TikTok Android application is in the good category, with correctness (84.2%) and efficiency (75%) scoring highest. However, reliability (50.4%), integrity (51.8%), and usability (52.6%) were rated fair, indicating areas for improvement. This study provides insights for developers to enhance software quality and serves as a reference for future research on mobile social media application evaluation.