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All Journal Journal of Economics, Management, and Entrepreneurship
Mustari, Farhana Fitria
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Digital Information System Design Using the Collaborative Filtering Method at A Cafe in Bandung Fahreza, Aji; Komarudin, Komarudin; Mustari, Farhana Fitria; Retnowaty, Agung Tri
Journal of Economics, Management, and Entrepreneurship Vol. 3 No. 2 (2025): Journal of Economics, Management, and Entrepreneurship
Publisher : P3M, STIE Pasundan, Bandung, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/jeme.v3i2.04

Abstract

A culinary SME in Bandung encounters efficiency issues stemming from a manual ordering process that is sluggish and susceptible to inaccuracies. Customers struggle to find popular menu items. This study aims to develop a web-based digital information system that employs Collaborative Filtering techniques to improve ordering efficiency and offer recommendations for top-selling foods. The system development uses the Waterfall model and a descriptive qualitative research methodology, and the system is built with the Laravel framework. The outcome is a working web application for ordering, reservations, and menu suggestions, accompanied by an administrative dashboard for real-time oversight. According to Black-Box testing, all system functionalities perform as anticipated. This system aims to optimize processes, minimize errors, and improve the customer experience at a café in Bandung.
Co-Authors Fahreza, Aji Komarudin Komarudin Retnowaty, Agung Tri