Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Teknik Industri Terintegrasi (JUTIN)
Maanary, Michellino Apriliandio
Unknown Affiliation
Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Perancangan UI/UX Aplikasi Pemesanan Guna Mengurangi Antrian Pelanggan di Coffe Shop AMPM Reborn dengan Metode Design Thinking Maanary, Michellino Apriliandio; Putri, Erni Puspanantasari; Hermawati, Fajar Astuti
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 1 (2026): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i1.52444

Abstract

AMPM Reborn, a coffee shop in Sidoarjo, faces recurring long queues during weekends, especially on Saturdays between 19:00–23:00. Customer waiting times reach 20–30 minutes, with queues extending up to 24 people, leading to reduced customer comfort and decreased service efficiency. This study aims to design a UI/UX website-based ordering system as a digital solution to streamline the ordering process and reduce physical queues. The research adopts the Design Thinking approach through the stages of empathize, define, ideate, prototype, and test, ensuring that the developed design aligns with user needs. A prototype was created using Figma and evaluated through usability testing to assess its effectiveness and ease of use. The results present an intuitive and efficient interface design that is expected to minimize waiting times and enhance overall customer satisfaction at AMPM Reborn.
Co-Authors Erni Puspanantasari Putri, Erni Puspanantasari Fajar Astuti Hermawati