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Training and Physical Work Environment as Determinants of Healthcare Worker Performance Sastro Putra , Nurul Ichza; Santoso, Teguh Iman; Krisnawati , Didin
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 12 No 2 (2025): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v12i2.57946

Abstract

This study examines the effects of training and the physical work environment on healthcare worker performance in a hospital context. It advances human resource and performance theory by clarifying the differential explanatory power of capability development and environmental conditions, while introducing gender-based heterogeneity into the performance model. Using a quantitative causal design, data from 153 healthcare workers were analyzed through SEM-PLS. Overall performance was rated high, as were training and physical work environment conditions. Structural results indicate that both variables contribute to performance, yet gender-based analysis reveals that training does not significantly predict performance across groups, whereas the physical work environment exerts a substantially stronger effect on male employees than on female employees. These findings underscore the strategic importance of designing evidence-based, gender-sensitive HR policies to optimize healthcare workforce performance.