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All Journal Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah Jurnal Ilmiah Multidisiplin Indonesia
Yulia Asria Setyowati
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Optimalisasi Mutu Pelayanan Kepegawaian melalui Penerapan Manajemen Strategik Yulia Asria Setyowati; Venino Egi Triyasa
Jurnal Ilmiah Multidisiplin Indonesia Vol. 2 No. 1 (2026): Jurnal Ilmiah Multidisiplin Indonesia
Publisher : Atha Publishing Globalindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64845/jimi.v2i1.220

Abstract

Mutu pelayanan kepegawaian merupakan salah satu indikator penting dalam menilai efektivitas kinerja organisasi, khususnya dalam menghadapi tuntutan profesionalisme, transparansi, dan akuntabilitas pelayanan publik. Namun, berbagai organisasi masih menghadapi permasalahan berupa rendahnya kualitas layanan kepegawaian yang disebabkan oleh lemahnya perencanaan, koordinasi, serta pengelolaan sumber daya manusia. Penelitian ini bertujuan untuk menganalisis peran manajemen strategik dalam mengoptimalkan mutu pelayanan kepegawaian melalui penerapan strategi yang terencana, terintegrasi, dan berorientasi pada peningkatan kinerja organisasi. Metode penelitian yang digunakan adalah pendekatan deskriptif-analitis dengan mengkaji implementasi fungsi-fungsi manajemen strategik, meliputi perumusan strategi, pelaksanaan strategi, dan evaluasi strategi dalam konteks pelayanan kepegawaian. Data diperoleh melalui studi literatur, observasi, dan analisis dokumen yang relevan. Hasil penelitian menunjukkan bahwa penerapan manajemen strategik secara konsisten mampu meningkatkan mutu pelayanan kepegawaian, ditandai dengan peningkatan efisiensi proses pelayanan, kejelasan prosedur, serta peningkatan kepuasan pemangku kepentingan. Selain itu, integrasi antara visi organisasi, kebijakan kepegawaian, dan pengembangan sumber daya manusia terbukti menjadi faktor kunci dalam menciptakan pelayanan kepegawaian yang berkualitas dan berkelanjutan.
Dari Literasi ke Investasi: Milenial, Gen Z, dan Transformasi Digital SBN Ritel Raisa Maulida; Bella Aisya Ayu Aprilia; Hasto Prabowo Santoso; Yulia Asria Setyowati
Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah Vol. 2 No. 2 (2026): Ar-Rasyid: Jurnal Publikasi Penelitian Ilmiah (Februari 2026)
Publisher : PT. Saha Kreasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64788/ar-rasyid.v2i2.327

Abstract

The trend of retail government securities investment among the younger generation (millennials and Generation Z) continues to grow. Fintech platforms make investment easier and safer. However, many millennials and Generation Z remain hesitant to invest in retail government securities due to a lack of information and inhibiting factors. This study examines the relationship between digital financial literacy and perceptions of fintech on retail government securities investment interest by considering the driving and inhibiting factors for millennials and Generation Z to invest in retail government securities. The results, processed using quantitative descriptive analysis and statistical analysis, indicate that the younger generation is the primary driver of the increase in retail government securities investors. Respondent characteristics, which align with national trends, indicate that investment interest is already high and supported by adequate financial literacy. However, further education is needed to foster this interest and translate it into actual purchases.
Co-Authors Bella Aisya Ayu Aprilia Hasto Prabowo Santoso Raisa Maulida Venino Egi Triyasa