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All Journal International Journal Science and Technology (IJST)
Hendra Hafit
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

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Analysis of the Implementation of Quality Management Systems in Construction Projects central Business Disctric Batavia Pantai Indah Kapuk, Jakarta City Hendra Hafit; Saputra, Rifaldi Adi
International Journal Science and Technology Vol. 4 No. 2 (2025): July: International Journal Science and Technology
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijst.v4i2.2288

Abstract

This research on a building construction project in the Central Business District (CBD) Batavia PIK Jakarta aims to analyze the implementation of the Quality Management System (QMS) in the project, focusing on identifying the practices of this quality management system, the challenges faced, and its impact on project quality outcomes. The method used in this research is descriptive quantitative with a survey approach. The research results show how the effective implementation of a Quality Management System (QMS) can improve the quality of construction projects, reduce the risk of errors, and increase stakeholder satisfaction. However, challenges exist, such as a lack of understanding of QMS principles among workers and resistance to change from some parties. This research also found that top management involvement and adequate employee training are key factors in the successful implementation of the Quality Management System (QMS). Recommendations include developing continuous training programs and improving communication among all stakeholders to support more effective QMS implementation in the future.
Co-Authors Saputra, Rifaldi Adi