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Reformasi Birokrasi melalui Penerapan Sistem Pemerintahan Berbasis Elektronik (SPBE) di Diskominsta Kota Magelang Faisal Yudi Anugerah; Lili Sri Parwanti
Journal of Public Administration and Local Governance Vol. 8 No. 2 (2024): Enhancing Public Service Delivery Through Digital Innovations
Publisher : Universitas Tidar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31002/jpalg.v8i2.2026

Abstract

Optimisme Pemerintah Kota Magelang dalam menyelenggarakan pelayanan publik yang efektif dan efisien terus dilakukan dengan meningkatkan kinerja organisasi sektor publik. Reformasi Birokrasi dalam Penerapan SPBE menjadi salah satu kunci dari terselenggaranya pemerintahan yang mengutamakan pada partisipasi masyarakat. Diskominsta Kota Magelang selain berfokus pada pemanfaatan SPBE untuk pelayanan publik, juga haru memperhatikan integrasi proses layanan guna mendukung proses administrasi yang transparan, cepat, dan akuntabel. Penelitian ini menggunakan penelitian kualitatif deskriptif yang dilakukan untuk memahami fenomena yang dialami oleh subjek penelitian, seperti persepsi, motivasi, dan perilaku. Pengumpulan data menggunakan teknik wawancara, observasi, dan dokumentasi. Hasil kajian menunjukkan bahwa Diskominsta Kota Magelang telah memenuhi persyaratan peningkatan Indeks SPBE. Pemeliharaan rutin jaringan, aplikasi, dan keamanan informasi dilakukan untuk menjaga keberlanjutan, keandalan, dan keamanan infrastruktur teknologi. Terdapat kendala yang dihadapi dalam mengelola pelayanan publik digital di Diskominsta Kota Magelang yaitu kurang anggaran yang terbatas, keterbatasan sumber daya manusia, dan peralatan yang tidak mengikuti perkembangan zaman. Kata kunci: Reformasi Birokrasi; Penerapan SPBE; Diskominsta Kota Magelang
Bridging the Gap Between Design and Practice: The Implementation of SILOG in Election Logistics Matheus Gratiano Mali; Faisal Yudi Anugerah; Eko Ari Wibowo
Administratio Vol 17 No 1 (2026): Administratio: Jurnal Ilmiah Administrasi Publik dan Pembangunan
Publisher : Jurusan Ilmu Administrasi Publik, Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administratio.v17i1.603

Abstract

The rapid development of information and communication technology has encouraged governments to adopt digital systems to improve the efficiency, transparency, and accountability of public services. One form of this transformation is the implementation of E-Government in election administration, including the use of the Logistics Information System (SILOG) by the General Election Commission (KPU). Logistic Information System is a technology-based system designed to integrate the planning, management, distribution, and monitoring of election logistics in a digital and integrated manner. The implementation of this system is important to support more effective, accurate, and well-documented election logistics management. This study aims to analyze the implementation of SILOG in election logistics management at the KPU of Magelang City. The research employs a descriptive qualitative approach with data collected through in-depth interviews, observations, and documentation studies. Informants were selected using purposive sampling and snowball sampling techniques involving several parties directly involved in managing the system. The analysis applies an E-Government framework that includes aspects of support, capacity, value, willingness, and local culture, as well as the identification of supporting and constraining factors in its implementation. The findings indicate that the implementation of SILOG contributes to supporting a more integrated and digital-based election logistics management process. Its implementation is influenced by various factors related to institutional support, resource capacity, and technical and organizational conditions in practice