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All Journal Journal of Innovation and Future Technology (IFTECH) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Ekalaya: Jurnal Pengabdian Kepada Masyarakat Indonesia
Dadang Amiruddin
Universitas Bina Bangsa
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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RANCANG BANGUN SISTEM INFORMASI PERMINTAAN LAYANAN DALAM LINGKUP DEPARTEMEN IT DI PT CONCORD CONSULTING INDONESIA Irma Yunita Ruhiawati; Dadang Amiruddin; Yul Hendra; Ely Nuryani; Nanang Wahyudi
Journal of Innovation And Future Technology Vol. 8 No. 1 (2026): Vol 8 No 1 (Februari 2026): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v8i1.4522

Abstract

In the digital era, information technology plays a vital role in supporting business operations. Effective IT service management is essential for improving work efficiency and employee productivity. PT Concord Consulting Indonesia, an information technology consulting firm, faces challenges in managing internal IT service requests, which are still handled manually through emails, instant messaging applications, and direct communication. This unstructured process leads to several issues, such as difficulties in tracking request statuses, lack of systematic documentation, absence of clear prioritization mechanisms, and unclear task distribution. This study aims to design and develop a web-based information system for managing IT service requests to support a more organized, well-documented, and transparent process. The implementation of this system is expected to accelerate service resolution, enhance operational efficiency, and improve coordination among teams within the IT Department.
TRANSFORMASI DATA TRANSAKSI KE DERET WAKTU DAN EVALUASI MODEL PERAMALAN PERMINTAAN PADA MARKETPLACE PLAZA BANTEN Widyawati Widyawati; Dadang Amiruddin
Journal of Innovation And Future Technology Vol. 8 No. 1 (2026): Vol 8 No 1 (Februari 2026): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v8i1.4550

Abstract

Plaza Banten, an MSME marketplace in Banten Province, generates ordering and sales transaction data that can be leveraged to support operational decisions, particularly inventory planning and promotional timing. However, decision-making is often reactive because demand forecasting has not been systematically developed from historical transactions. This study proposes an end-to-end pipeline that transforms Plaza Banten transaction records into daily demand time-series data at the product-category (Group) level, following data preparation and modeling stages in a data mining framework. The study uses transaction data from January to December 2024 and is positioned as a continuation of a previous Market Basket Analysis (MBA) study, which indicated that high transaction volumes were dominated by packaged rice products (e.g., rice boxes and chicken rice packages), motivating a forecasting follow-up for high-demand categories with recurring purchase patterns. The preprocessing stage includes data cleaning, validation of quantity and unit price, feature construction (quantity and revenue), daily demand aggregation by category, and completion of missing calendar dates to form continuous time series. For modeling, this study compares baseline forecasting methods (Naïve and 7-day Moving Average) against an Exponential Smoothing (Holt–Winters/ETS) model that accounts for trend and weekly seasonality. Model performance is evaluated using MAE, RMSE, and MAPE to ensure measurable selection of the best approach. The forecasting results are then interpreted as operational insights to estimate demand levels per category and support inventory planning and promotional prioritization based on predicted demand trends.
ORGANIZATIONAL COMMITMENT IN MEDIATING THE INFLUENCE OF WORK ENVIRONMENT AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE Egi Ginanjar; Moh. Sutoro; Dadang Amiruddin
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 5 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22024074

Abstract

This study aims to analyze the influence of the work environment and job satisfaction on employee performance with organizational commitment as a mediating variable at the Banten Province Energy and Mineral Resources Office. The study used a quantitative approach with a survey method. The study population was all employees of the Banten Province Energy and Mineral Resources Office, with a sample of 113 respondents determined using probability sampling techniques. Data collection was carried out by distributing questionnaires using a five-point Likert scale. Data analysis was carried out using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the help of the SmartPLS 4.0 application. The results showed that the work environment had a positive and significant effect on employee performance and organizational commitment. Job satisfaction had a positive and significant effect on organizational commitment, but did not have a significant direct effect on employee performance. Organizational commitment was proven to have a positive and significant effect on employee performance. In addition, organizational commitment was able to significantly mediate the effect of the work environment on employee performance and the effect of job satisfaction on employee performance. The research findings confirm that organizational commitment is a strategic variable in improving employee performance by strengthening the influence of the work environment and job satisfaction. Therefore, improving the quality of the work environment, job satisfaction, and strengthening organizational commitment need to be a priority in human resource management to support improving employee performance and organizational effectiveness at the Banten Province Energy and Mineral Resources Service.
PENGEMBANGAN FITUR MARKETING BROADCAST SYSTEM DAN INTEGRASI MIDTRANS PAYMENT GATEWAY PADA APLIKASI PEMESANAN JASA FOTOGRAFI STUDI KASUS J_ART PHOTOGRAPHY Yul Hendra; Irma Yunita Ruhiawati; Dadang Amiruddin
Journal of Innovation And Future Technology Vol. 8 No. 2 (2026): Vol 8 No 2 (Agustus 2026): Journal of Innovation and Future Technology (IFTECH)
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v8i2.4971

Abstract

The rapid growth of information technology has encouraged digital transformation in service-based businesses, including photography services. J_ART Photography currently uses an online booking application; however, its promotional activities are still conducted manually through individual WhatsApp messages, while payment confirmation relies on manual bank transfer verification. These processes reduce operational efficiency, increase administrative workload, and slow customer service. Therefore, this study aims to develop a Marketing Broadcast System and integrate the Midtrans Payment Gateway into the photography service booking application to improve promotional effectiveness, automate payment processing, and enhance service quality. This research employed the Research and Development (R&D) method using the Waterfall software development model, which consists of requirement analysis, system design, implementation, testing, and evaluation. Data were collected through observation, interviews, and literature review. System functionality was evaluated using the Black Box Testing method. The results indicate that the Marketing Broadcast System successfully automates promotional message delivery to customers, while the Midtrans Payment Gateway enables real-time payment processing and automatic transaction verification. Black Box Testing showed that all system features functioned according to the specified requirements. The developed system significantly improves operational efficiency, accelerates payment confirmation, reduces manual administrative tasks, and enhances customer service quality. In conclusion, integrating automated marketing and digital payment features into a single application provides an effective solution for optimizing business processes in photography service management and supports the digital transformation of small and medium-sized enterprises.
Pemberdayaan Masyarakat Berbasis Inovasi Pendidikan Melalui Revitalisasi Perpustakaan Puspa Smart dan Program Hibah Buku di Desa Batubantar Elsa Nabila; Arfian Suryasuciramdhan; Dadang Amiruddin; Fajar Febriansyah Rosadi; Diah Mudafiah
Ekalaya: Jurnal Pengabdian Kepada Masyarakat Indonesia Vol. 5 No. 3 (2026): Ekalaya Journal
Publisher : Nindikayla Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57254/eka.v5i3.170

Abstract

This paper reports a village-level initiative in Batubantar that paired the renewal of the Puspa Smart library with a community book-donation scheme, framed as an education-driven route to broader community empowerment, wider access to knowledge, and stronger public involvement in developing local human resources. The initiative responded to a long-standing problem: residents rarely used the village library as a shared learning space, largely because its collection was small, its facilities were minimal, and no ongoing literacy programming existed to sustain interest. Work proceeded through a participatory model in which the physical space was rebuilt, the collection reorganized, volunteer librarians trained, and new reading material sourced through donation drives matched to what residents and lifelong learners actually needed. Rather than treating renovation as an end in itself, the team paired the physical upgrade with creative programming — communal reading sessions, tutoring for children, discussion forums, and other activities meant to position residents themselves as the drivers of literacy in their own village. The book-donation component brought several stakeholders together to widen public access to reliable, quality reading material. What followed was a visible rise in residents' enthusiasm for reading, a library that increasingly functioned as shared community space rather than an underused building, and a broader public appreciation for continuous learning. Beyond Batubantar itself, the revitalized Puspa Smart library is offered here as a possible template for building literacy hubs elsewhere that are sustainable, open to all, and responsive to local educational needs — while also illustrating how residents, schools, and other stakeholders can be drawn into one coherent, mutually reinforcing learning ecosystem.
Co-Authors Arfian Suryasuciramdhan Diah Mudafiah Egi Ginanjar Elsa Nabila Ely Nuryani Fajar Febriansyah Rosadi Moh. Sutoro Nanang Wahyudi Ruhiawati, Irma Yunita Widyawati Widyawati Yul Hendra