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The Mediating Role of Innovation and Artificial Intelligence on SMEs Performance Yonas Ferdinand Riwu; Klaasvakumok Jehezkielomi Kamuri; Sonia Virgarini Nawi
Journal of Management and Business Innovation Journal of Management and Business Innovation (JOMBINOV): Volume 02, No 01, March 2026
Publisher : CV. Vocezmi Learnov

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65792/jombinov.v2i01.36

Abstract

This study aims to examine the influence of knowledge management, Artificial Intelligence (AI), and innovation on the performance of Small and Medium Enterprises (SMEs) in Indonesia, as well as to analyze the mediating roles of innovation and AI in strengthening SME performance. The study employed a quantitative approach using survey data collected from 200 SMEs across various industrial sectors in Indonesia. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to test the validity of the measurement model and examine the hypothesized relationships among variables. This study contributes to the literature by integrating knowledge management, AI adoption, and innovation within a unified framework to explain SME performance. It provides empirical evidence on the mediating roles of innovation and AI, highlighting their strategic importance in translating knowledge resources into superior organizational performance. The findings suggest that SME owners and managers should invest in structured knowledge management systems and AI-supported technologies to enhance decision-making, collaboration, and innovation capabilities. Policymakers are encouraged to support SMEs through training programs and technological infrastructure development to foster sustainable SME growth. This study is limited by its cross-sectional design and reliance on self-reported survey data, which may restrict causal interpretation. Future research is recommended to employ longitudinal designs, expand sample coverage, and incorporate additional contextual variables to deepen understanding of digital transformation and performance dynamics in SMEs.
How does E-Wallets Influence Consumptive Behaviour: The Role of Perceived Ease of Use and Security Sonia Virgarini Nawi; Yonas Ferdinand Riwu; Dominikus K.T Aman
eCo-Buss Vol. 8 No. 2 (2025): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v8i2.3237

Abstract

This study aims to examine the influence of perceived ease of use and security of e-wallets on the consumptive behavior of students in Kupang City. The analytical method employed is multiple linear regression, with 100 respondents collected through an online questionnaire distribution for analysis. The results indicate that the ease to use of e-wallets does not significantly effect of consumptive behavior, whereas e-wallet security has a significant influence. Simultaneously, both ease to use and security of e-wallets have an impact on consumer behavior. These findings contribute to theoretical development by strengthening the understanding of the importance of security in digital consumptive behavior among students, and also serve as a practical reference for e-wallet service providers should strengthen security features in order to build consumer trust. For example through digital education, transparency of privacy policies, and innovation in account protection features so that e-wallet adoption in this region becomes more widespread and sustainable.
The Mediating Role of Knowledge Management on SMEs Performance in Emerging Economies Yonas Ferdinand Riwu; Anggi Somba Poddala; Dominikus Kopong Toni Aman; Sonia Virgarini Nawi; Chrispy Theresia Daud
JURNAL ECONOMINA Vol. 5 No. 5 (2026): JURNAL ECONOMINA, Mei 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i5.2322

Abstract

This research investigates the mediating function of knowledge management in the relationship between technological innovation and the performance of small and medium-sized enterprises (SMEs) in Indonesia. The results of the analysis, which utilizes a quantitative approach and a survey of 128 SMEs, indicate that technological innovation has a positive impact on the performance of SMEs (β = 0.668; p < 0.001). Furthermore, knowledge management mediates this relationship by 63.5% (β = 0.424; p = 0.003), suggesting that the majority of the impact of technological innovation on performance is mediated by knowledge management. Investments in technology will not yield optimal returns in the absence of sufficient knowledge management capabilities. Small and medium-sized enterprises (SMEs) must effectively balance the development of knowledge management systems with the investment in technology. Also, the government must differentiate policies between developed and underdeveloped regions (3T) and enhance the knowledge management component in SME digitalization programs. By empirically demonstrating that knowledge management is a central mechanism that transforms technology into SME performance in developing countries, this study addresses a gap in the literature.