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All Journal Jurnal Sains dan Teknologi Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI)
Baqiyatur Rahma
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Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Veterinary

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Sistem Pendukung Keputusan Pada Pemilihan Bahan Gorden Dengan Menggunakan Metode SMART Imbalo Zaki Hasibuan, Muhammad; Yazid Amarullah Siregar; Adinda Ayu Mega Pramesti; Baqiyatur Rahma
Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Vol. 1 No. 2 (2022): September 2022
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (329.137 KB) | DOI: 10.62712/juktisi.v1i2.18

Abstract

Sistem pendukung keputusan (DSS) merupakan suatu sistem yang dapat membantu seseorang dalam mengambil keputusan yang akurat dan tepat sasaran.Karena masih banyak masyarakat yang minim pengetahuan untuk memilih bahan gorden yang cocok untuk kebutuhan, maka dibutuhkan sistem pendukung keputusan dalam pemilihan bahan gorden dengan tujuan untuk memudahkan konsumen dalam memilih bahan gorden yang tepat.Metode SMART dapat digunakan untuk menentukan pemilihan bahan gorden yang tepat untuk konsumen.Hal ini dikarenakan metode SMART mampu memberikan hasil penilaian secara fleksibel dan tepat.Adapun kriteria yang digunakan diantaranya adalah: C1 = Kualitas Bahan (30%), C2 = Tekstur (20%), C3 = Warna Bahan (15%), C4 = Harga (20%), C5 = Motif/Corak (15%).Dari 25 alternatif yang didapat sebagai bahan pertimbangan pemilihan bahan gorden, maka hasil yang didapatkan adalah kain bahan sprei gorden dengan ranking tertinggi mendapatkan hasil nilai (0,79).Berdasarkan hasil pengujian yang didapat yakni kain bahan sprei gorden dengan nilai 0,79 adalah pilihan kain bahan gorden yang tepat.
Sistem Informasi Testimoni Menggunakan Metode Fuzzy Associative Memory Berbasis WEB Baqiyatur Rahma; Muhammad Fakhriza
INSOLOGI: Jurnal Sains dan Teknologi Vol. 4 No. 6 (2025): Desember 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/insologi.v4i6.7300

Abstract

In running a business, every company must provide good service to customers, because satisfactory service is very much needed to increase sales figures. However, building a sense of customer satisfaction is not that easy, it takes time to build it. Kaf Fragrance Shop, a shop engaged in the perfume sector, does not yet have a system to analyze customer testimonials effectively as a determining factor, so the store cannot identify customer needs. The purpose of creating this system, researchers want to evaluate customer satisfaction assessments by applying the FAM method or fuzzy associative memory to analyze how satisfied consumers are with the service provided by Kaf Fragrance. The FAM method was chosen because it can handle the uncertainty and ambiguity of data obtained from the questionnaire. The calculation is carried out from the questionnaire given which will later be calculated using the FAM method and the results will be classified using the defuzzification method which is carried out using the winner take all method or taking the largest value. The findings from the study are designed for assisting Kaf Fragrance elevating service quality and strengthening initiatives to improve customer satisfaction.
Co-Authors Adinda Ayu Mega Pramesti Imbalo Zaki Hasibuan, Muhammad Muhammad Fakhriza Yazid Amarullah Siregar