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All Journal International Journal of Research and Applied Technology (INJURATECH)
Olleiwi, Abeer Kadum
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

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The Role of Cloud Computing in Development of Management Information Systems in The Telecommunication Companies Olleiwi, Abeer Kadum
International Journal of Research and Applied Technology (INJURATECH) Vol. 6 No. 1 (2026): June 2026 (Online First)
Publisher : Universitas Komputer Indonesia

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Abstract

This study aimed to investigate the contribution of cloud computing, in its four dimensions (Software as a Service, Platform as a Service, Infrastructure as a Service, and Hardware as a Service, HaaS), to the development and growth of Management Information Systems (MIS) within the Iraqi telecommunications sector, specifically in the companies Asiacell and Zain Iraq. To achieve this objective, the study adopted a descriptive-analytical approach, developing a questionnaire as the primary data collection tool. Data was collected from a purposive sample of 87 administrative and technical staff members. The data was processed and hypotheses tested using the Statistical Package for the Social Sciences (SPSS). The field results showed a high level of strategic adoption of cloud computing technologies, with an overall mean score of 3.737. The Software as a Service (SaaS) model emerged as the most widely applied and consistent dimension, with a mean score of 3.837. The study also revealed a strong positive correlation (0.850) between cloud adoption and information systems development. Regression analysis demonstrated that cloud computing explains 72.2% of the variance in the efficiency and effectiveness of management systems. The study concludes that digital transformation towards cloud environments is no longer a secondary option but a necessity to enhance data processing speed and support decision-making. It recommends increased investment in cloud infrastructure, training of personnel on modern technologies, and the establishment of robust cybersecurity frameworks to ensure service sustainability and data privacy protection.
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