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All Journal Reputasi: Jurnal Rekayasa Perangkat Lunak Paradigma Jurnal Infortech
Normah Normah
Nusamandiri University
Computer Science & IT Engineering

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Audit Tata Kelola Teknologi Informasi Sistem ITMS dengan COBIT 5 di Kantor Pertanahan Jakarta Selatan Rani Irma Handayani; Normah Normah; Bakhtiar Rifai; Nurmawati Nurmawati
Jurnal Infortech Vol. 7 No. 2 (2025): Desember 2025
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/infortech.v7i2.11636

Abstract

Kantor Pertanahan Kota Administrasi Jakarta Selatan merupakan unit pelaksana teknis dari Kementerian Agraria dan Tata Ruang/BPN yang memanfaatkan Sistem Manajemen Talenta ASN (ITMS) untuk mendukung pengelolaan data kepegawaian dan pengembangan kompetensi aparatur. Namun, efektivitas tata kelola teknologi informasi pada sistem ini belum pernah dievaluasi secara formal. Penelitian ini bertujuan untuk menilai tingkat kapabilitas proses tata kelola TI pada sistem ITMS menggunakan kerangka kerja COBIT 5, khususnya pada domain DSS (Deliver, Service and Support) dan MEA (Monitor, Evaluate and Assess). Hasil audit menunjukkan bahwa MEA01 memperoleh tingkat kapabilitas tertinggi sebesar 5,52, menandakan sistem telah menyediakan informasi yang akurat dan transparan. Secara umum, rata-rata kapabilitas berada pada level 3,78, mendekati level 4 (Predictable Process). Proses DSS01, DSS03, DSS06, dan MEA01 telah mencapai atau melampaui target, sedangkan DSS02, DSS04, DSS05, dan MEA02 masih menunjukkan gap, dengan celah terbesar pada DSS04 sebesar -1,56. Rekomendasi perbaikan mencakup penguatan sistem pelaporan insiden, peningkatan kesiapan layanan melalui pelatihan berkala, serta penguatan kebijakan keamanan informasi. Evaluasi ini diharapkan dapat menjadi dasar pengambilan keputusan dalam peningkatan tata kelola TI yang lebih efektif dan berkelanjutan.
Analisis User Experience ChatGPT pada Mahasiswa di Kota Jakarta dengan menggunakan Metode User Experience Questionnaire (UEQ) Tia Maesyaroh; Normah Normah; Bakhtiar Rifai
Reputasi: Jurnal Rekayasa Perangkat Lunak Vol. 6 No. 1 (2025): Mei 2025
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/reputasi.v6i1.4932

Abstract

Penggunaan teknologi seperti ChatGPT semakin meluas di kalangan mahasiswa, yang memanfaatkan platform ini untuk berbagai keperluan, mulai dari pencarian informasi akademik hingga interaksi sosial. Namun, meskipun teknologi ini memberikan berbagai kemudahan, ada beberapa masalah yang sering dikeluhkan oleh pengguna. Ketidakkonsistenan dan ketidakakuratan jawaban yang diberikan oleh ChatGPT, serta lag yang sering terjadi saat menggunakan aplikasi, dapat mengurangi tingkat kepercayaan dan kepuasan pengguna. Oleh karena itu, penting untuk memahami lebih lanjut mengenai pengalaman pengguna, terutama di kalangan mahasiswa. Penelitian ini menggunakan metode User Experience Questionnaire (UEQ) untuk mengevaluasi berbagai aspek dari pengalaman pengguna. UEQ adalah metode yang menilai pengalaman pengguna melalui enam skala: daya tarik, kejelasan, efisiensi, ketepatan, stimulasi, dan kebaruan. Berdasarkan analisis data dari 153 responden, diketahui bahwa benchmark nilai untuk setiap aspek UEQ menunjukkan bahwa daya tarik (1,79), kejelasan (1,85), efisiensi (1,59), dan stimulasi (1,59) berada dalam kategori baik. Aspek ketepatan (1,30) berada di atas rata-rata, sementara kebaruan (0,23) berada di bawah rata-rata.
Application of Apriori Algorithm to Determine Sales of Traditional Foods Siti Nurajizah; Normah Normah; Nurfitriani Nurfitriani
Paradigma - Jurnal Komputer dan Informatika Vol. 25 No. 1 (2023): March 2023 Period
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/p.v25i1.1840

Abstract

Competition in the food sales industry is growing, making business owners have to be creative to increase sales turnover. Sales activities that occur every day make sales data increase. Researchers intend to make data on Traditional Restaurant as the basis for data mining processing on food sales using the apriori algorithm. The application of the Apriori Algorithm aims to find the most item combinations based on transaction data and then form association patterns from combinations of items. Association patterns are formed with a minimum support value of 10% and a minimum confidence value of 40% which results in 3 association rules and the most sold food products are Krupuk Bangka and Karedok with a support value of 0.105% and a confidence value of 0.583%
User Centered Design in Analysis and Design of UI UX in the Simpeg Application of Dharmais Cancer Hospital Normah Normah; Bakhtiar Rifai; Fani Nurona Cahya; Pratiwi Indah Widiastuti
Paradigma - Jurnal Komputer dan Informatika Vol. 26 No. 1 (2024): March 2024 Period
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/p.v26i1.3181

Abstract

Dharmais Cancer Hospital as a health service facility that is experienced in its field, of course, has human resources which are important, so to support employee performance in terms of employee rights such as employee leave, media is needed that really supports employee needs. Through the employee support system, namely the Employee Information System (SIMPEG) application, several problems were found in terms of appearance and the proposal process as well as the leave recapitulation process which did not exist in the previous SIMPEG application. From the problems found in the Personnel Information System (SIMPEG), a User Centered Design (UCD) method is offered which places the Personnel Information System (SIMPEG) users as the main consideration for building a new system. In the design process there are three steps that are carried out starting from the initial stage, the development stage and the final stage, where at the initial stage testing is carried out using a questionnaire, the average result is 53 which means OK but still low or not good, after the development of the system is carried out and the distribution of questionnaires was carried out again, the results were 71, which means Good. With the design of a Personnel Information System (SIMPEG) using the User Centered Design (UCD) method, it produces a new User Interface (UI) and User Experience (UX) design for the Personnel Information System (SIMPEG), which consists of a forgot password menu feature, leave recap and display easier to use for employees.
Co-Authors Bakhtiar Rifai Bakhtiar Rifai Fani Nurona Cahya Nurfitriani Nurfitriani Nurmawati Nurmawati Pratiwi Indah Widiastuti Rani Irma Handayani Siti Nurajizah Tia Maesyaroh