Bakhtiar Rifai
Nusamandiri University

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Audit Tata Kelola Teknologi Informasi Sistem ITMS dengan COBIT 5 di Kantor Pertanahan Jakarta Selatan Rani Irma Handayani; Normah Normah; Bakhtiar Rifai; Nurmawati Nurmawati
Jurnal Infortech Vol. 7 No. 2 (2025): Desember 2025
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/infortech.v7i2.11636

Abstract

Kantor Pertanahan Kota Administrasi Jakarta Selatan merupakan unit pelaksana teknis dari Kementerian Agraria dan Tata Ruang/BPN yang memanfaatkan Sistem Manajemen Talenta ASN (ITMS) untuk mendukung pengelolaan data kepegawaian dan pengembangan kompetensi aparatur. Namun, efektivitas tata kelola teknologi informasi pada sistem ini belum pernah dievaluasi secara formal. Penelitian ini bertujuan untuk menilai tingkat kapabilitas proses tata kelola TI pada sistem ITMS menggunakan kerangka kerja COBIT 5, khususnya pada domain DSS (Deliver, Service and Support) dan MEA (Monitor, Evaluate and Assess). Hasil audit menunjukkan bahwa MEA01 memperoleh tingkat kapabilitas tertinggi sebesar 5,52, menandakan sistem telah menyediakan informasi yang akurat dan transparan. Secara umum, rata-rata kapabilitas berada pada level 3,78, mendekati level 4 (Predictable Process). Proses DSS01, DSS03, DSS06, dan MEA01 telah mencapai atau melampaui target, sedangkan DSS02, DSS04, DSS05, dan MEA02 masih menunjukkan gap, dengan celah terbesar pada DSS04 sebesar -1,56. Rekomendasi perbaikan mencakup penguatan sistem pelaporan insiden, peningkatan kesiapan layanan melalui pelatihan berkala, serta penguatan kebijakan keamanan informasi. Evaluasi ini diharapkan dapat menjadi dasar pengambilan keputusan dalam peningkatan tata kelola TI yang lebih efektif dan berkelanjutan.
User Centered Design in Analysis and Design of UI UX in the Simpeg Application of Dharmais Cancer Hospital Normah Normah; Bakhtiar Rifai; Fani Nurona Cahya; Pratiwi Indah Widiastuti
Paradigma - Jurnal Komputer dan Informatika Vol. 26 No. 1 (2024): March 2024 Period
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/p.v26i1.3181

Abstract

Dharmais Cancer Hospital as a health service facility that is experienced in its field, of course, has human resources which are important, so to support employee performance in terms of employee rights such as employee leave, media is needed that really supports employee needs. Through the employee support system, namely the Employee Information System (SIMPEG) application, several problems were found in terms of appearance and the proposal process as well as the leave recapitulation process which did not exist in the previous SIMPEG application. From the problems found in the Personnel Information System (SIMPEG), a User Centered Design (UCD) method is offered which places the Personnel Information System (SIMPEG) users as the main consideration for building a new system. In the design process there are three steps that are carried out starting from the initial stage, the development stage and the final stage, where at the initial stage testing is carried out using a questionnaire, the average result is 53 which means OK but still low or not good, after the development of the system is carried out and the distribution of questionnaires was carried out again, the results were 71, which means Good. With the design of a Personnel Information System (SIMPEG) using the User Centered Design (UCD) method, it produces a new User Interface (UI) and User Experience (UX) design for the Personnel Information System (SIMPEG), which consists of a forgot password menu feature, leave recap and display easier to use for employees.