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All Journal Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Tafaqquh : Jurnal Hukum Ekonomi Syariah dan Ahwal Syahsiyah
Ajrina Wina Maryam
Unknown Affiliation
Religion Economics, Econometrics & Finance Social Sciences

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Pelatihan Peserta pada PT Vinix Seven Aurum Yogyakarta Ajrina Wina Maryam; Sri Harini
ABDISOSHUM: Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Vol. 5 No. 1 (2026): Maret 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/abdisoshum.v5i1.7540

Abstract

Training is a strategic instrument in Human Resource Management (HRM) aimed at enhancing individual competencies, skills, and productivity in accordance with organizational needs. This study aims to analyze the implementation of training in the HR Management Division at PT Vinix Seven Aurum, Yogyakarta, based on indicators of participants, training objectives, training materials, and instructors. The study employed a qualitative descriptive method, collecting data through observation, interviews, pre-surveys, and documentation during the Field Work Lecture (Kuliah Kerja Lapangan/KKL) program. The results indicate several challenges in the training process, including low participant enthusiasm (64%), unclear training objectives (60%), training materials that are not fully comprehensible and relevant (42%), and uneven instructor competence and readiness (39%). Nevertheless, the company has implemented improvement efforts, such as developing structured training modules, enhancing participant engagement through discussions and assignments, and providing coordination and preparation for mentors. This study confirms that online training can significantly contribute to HR development if it is systematically designed, considers participant characteristics, and is supported by competent instructors. The findings are expected to serve as a basis for improving and developing the quality of digital training programs in the company.
Pengaruh Suasana Cafe dan Kualitas Pelayanan Terhadap Kepuasan Konsumen di H’old Coffee Abdul Basit; Yasmin Nurul Haq Almuqayyim; Dea Julvani; Aura Ginta Setia; Dimas Linggarto; Ajrina Wina Maryam
TAFAQQUH Vol. 10 No. 2 (2025): Tafaqquh : Jurnal Hukum Ekonomi Syariah dan Ahwal Syahsiyah
Publisher : STIS DAFA MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70032/5zc95p57

Abstract

The growth of the café industry as part of the service sector has increased significantly in line with changing consumer preferences for holistic experiences. In this context, physical atmosphere and service quality are two crucial elements that influence Customer satisfaction. This research seeks to examine the impact of the café atmosphere and service quality on customer satisfaction at H'old Coffee. A quantitative method was employed by distributing questionnaires to 54 respondents using an accidental sampling technique. The findings reveal that service quality significantly influences customer satisfaction, whereas the café atmosphere does not have a notable impact. Together, both factors account for 74.7% of the variation in customer satisfaction.. These findings confirm that improving service quality is a more effective strategy in creating customer satisfaction and loyalty. This research provides a practical contribution for cafe managers in formulating customer-oriented service policies to strengthen business competitiveness.  
Co-Authors Abdul Basit Aura Ginta Setia Dea Julvani Dimas Linggarto Sri Harini Yasmin Nurul Haq Almuqayyim