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All Journal Management Science Research Journal
Ramadhan, Syech Noval Kurnia
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Influence of Workload, Job Stress, and Work Environment on Turnover Intention of Inpatient Nurses at Wiyung Sejahtera Hospital Ramadhan, Syech Noval Kurnia; Santoso, Bowo
Management Science Research Journal Vol. 5 No. 1 (2026): FEBRUARY 2026
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v5i1.188

Abstract

This study analyzes the influence of workload, job stress, and the work environment on nurses turnover intentions at Wiyung Sejahtera Hospital. The quantitative method used was Partial Least Squares–Structural Equation Modeling (PLS-SEM), involving 99 inpatient nurses using a Likert-scale questionnaire. The results show that workload and job stress have a significant positive effect on turnover intentions, meaning that the higher the workload and stress, the greater the nurse's intention to leave. Conversely, the work environment has a negative effect, meaning a positive environment can reduce turnover intentions. These findings emphasize the importance of managing workload, reducing job stress, and creating a conducive work environment to improve healthcare worker retention and the quality of hospital services. The study also discusses variable indicators and instrument validity and reliability, and provides strategic recommendations for human resource management in healthcare institutions.
Co-Authors Bowo Santoso