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All Journal Journal of Office Administration : Education and Practice
Umar, Nonda Elyzza
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Education Social Sciences

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Human Relation Management Strategy based on SWOT Analysis in Improving Employee Performance Wibowo, Rudi; Umar, Nonda Elyzza; Faizah, Erna Nur; Majid, Abdul; Fajri, Mega Barokatul
Journal of Office Administration : Education and Practice Vol. 5 No. 3 (2025): November
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v5n3.p202-212

Abstract

This study aims to analyze human resource management (HRM) strategies, based on a SWOT analysis, to improve employee performance at CV Cendana, an LPG distribution company. A qualitative approach, using interviews and direct observation, was employed to explore the strengths, weaknesses, opportunities, and threats that affect the effectiveness of HR strategies. The results showed that employee loyalty, harmonious work culture, and flexible organizational structure are the company's main strengths. However, there are still weaknesses such as the absence of a structured training system and undocumented performance evaluations. External opportunities in the form of advances in digital training technology and government support can be utilized to improve training and HR development strategies. Through the mapping of SO, WO, ST, and WT strategies, this research provides applicable strategic recommendations for companies in building adaptive, competitive, and sustainable HR policies.
Co-Authors Abdul Majid Faizah, Erna Nur Fajri, Mega Barokatul Rudi Wibowo