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All Journal Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Mushaf Journal: Jurnal Ilmu Al Quran dan Hadis (MJ)
Ramlah Ramlah
Universitas Islam Negeri Alauddin Makassar
Decision Sciences, Operations Research & Management

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The Influence of Islamic Business Ethics, and Service Quality on Customer Satisfaction through Corporate Image Ramlah Ramlah; Amiruddin K; Sudirman Sudirman
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 9 No 2 (2026): FORTHCOMING ARTICLES : JUNI 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v9i2.2577

Abstract

The purpose of this study is to examine how customer satisfaction is affected directly by Islamic business ethics and service quality, as well as indirectly by both factors using corporate image as an intervening variable at the Al-Badar Syariah Hotel Makassar. The study employs a descriptive quantitative methodology, and the research sample consists of 200 respondents who completed a questionnaire that collected primary data. The Structural Equation Model (SEM), which combines outer and inner model analysis with hypothesis testing to investigate the relationship between variables simultaneously and thoroughly, is the data analysis method employed. The findings demonstrate that customer Satisfaction and Corporate image are positively and significantly impacted by Islamic business ethics. It has also been demonstrated that customer satisfaction and corporate image are significantly impacted by service quality. Additionally, consumer satisfaction is significantly impacted by the company's image. Another significant study supports the strategic function of Corporate image as an intervening variable by demonstrating that Islamic business ethics and service quality indirectly affect customer satisfaction through corporate image. The management of Hotel Al-Badar Makassar might utilize the study's findings as a guide when developing sharia-based service plans to enhance patron happiness and experience
JAM AL-QUR’AN WA KITABATUHU: SEBUAH TINJAUAN SINGKAT PELUANG DAN TANTANGAN REFLEKSI MANA- JEMEN INFORMASI DAN ETIKA KEILMUAN DI ERA TEKNOLOGI Ramlah Ramlah; Nasrullah Bin Sapa, Halimah Basri
MUSHAF JOURNAL: Jurnal Ilmu Al Quran dan Hadis Vol. 4 No. 3 (2025): MUSHAF JOURNAL : Jurnal Ilmu Al Quran dan Hadis
Publisher : CV. Adiba Aisha Amira

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Abstract

This article examines the collection and compilation of the Qur'an in the form of mushaf over the years, from the time of the Prophet Muhammad SAW to the time of Khulafaurrasyidin, especially during the time of the caliph Abu Bakar and the caliph Utsman Bin Affan. This process reflects the commitment of the Companions in maintaining the authenticity of the Qur'an text to be passed on to the next genera- tion. This research highlights the complexity and accuracy of the Qur'anic bookkeeping process and its relevance in the modern era. The background of this research focuses on understanding the history of the collection and compilation of the Qur'an as the holy book of Muslims. This study uses the literature re- view method, examining literature related to sources and views on the process of collecting and writing the Qur'an from the time of the Prophet Muhammad to the time of Khulafaur Rashidin. The results of the study show that the process of collecting and writing the Qur'an is a complex and structured effort carried out from the time of the Prophet Muhammad to the time of Khulafaur Rashidin This study also high-lights the relevance of the process of collecting and standardizing the Qur'an in modern information man- agement. This article suggests the importance of education on the history of Qur'anic bookkeeping, the use of technology for text conservation, the implementation of standardization in information manage- ment, as well as education on scientific ethics.
Co-Authors Amiruddin K Halimah B Sudirman Sudirman