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All Journal Journal of Innovation and Research in Primary Education
Kaniati Amalia
State University of Surabaya
Education Languange, Linguistic, Communication & Media Mathematics Other

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The Strategic Role of School Administration in Achieving Stakeholder Satisfaction: A Case Study in Indonesian Schools in Riyadh Sakinah; Kaniati Amalia; Ainur Rifqi; Amrozi Khamidi; Mochamad Nursalim; Erny Roesminingsi
Journal of Innovation and Research in Primary Education Vol. 5 No. 1 (2026)
Publisher : Papanda Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56916/jirpe.v5i1.2550

Abstract

This study examines the strategic role of school administration in achieving stakeholder satisfaction at the Indonesian School of Riyadh, an international institution serving the Indonesian diaspora in Saudi Arabia. Given the multicultural student population and the demands of maintaining Indonesian cultural identity while adhering to international educational standards, effective school administration plays a pivotal role in creating a conducive learning environment that supports holistic student development. This research employed a qualitative case study approach, utilizing semi-structured interviews with 55 participants (10 administrators, 15 teachers, 20 parents, and 10 students), focus group discussions, and comprehensive document analysis. The study found that 87% of teachers and 85% of parents reported high satisfaction with administrative communication and transparency, while 80% of students expressed positive perceptions regarding fairness in administrative policies. The findings reveal that effective administrative practices, characterized by transparent communication, equitable policy implementation, and proactive problem-solving approaches, significantly contribute to enhanced satisfaction levels among students, parents, and teachers. The study demonstrates that inclusive and collaborative leadership by the principal strengthens positive school climate, increases stakeholder engagement, and builds sustainable trust within the educational community. Furthermore, the research highlights the critical importance of implementing multicultural approaches in administrative practices to ensure cultural diversity is valued and embraced, thereby creating an inclusive educational environment. However, the study identified specific areas requiring improvement, including expanding opportunities for teacher participation in collaborative planning processes and providing more frequent and detailed updates on student academic progress to parents. These findings provide valuable insights for international schools seeking to optimize administrative practices to enhance educational quality and achieve comprehensive stakeholder satisfaction in multicultural educational contexts.
Strategies of Education and Cultural Attaché in Enhancing Educational Quality at Indonesian School Riyadh, Saudi Arabia Cherry Rinaldi; Amrozi Khamidi; Kaniati Amalia; Mochamad Nursalim; Enny Roesminingsi; Muhamad Sholeh
Journal of Innovation and Research in Primary Education Vol. 5 No. 1 (2026)
Publisher : Papanda Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56916/jirpe.v5i1.2689

Abstract

The role of Education and Cultural Attachés (Atdikbud) in managing Indonesian Schools Abroad (SILN) has become increasingly critical in maintaining educational quality for Indonesian citizens overseas. This study examines the strategic approaches employed by Atdikbud at the Indonesian Embassy in Riyadh to enhance educational quality at Sekolah Indonesia Riyadh (SIR). This research aims to analyze the strategies implemented by Atdikbud in improving educational quality, identify challenges encountered, and explore solutions applied in managing SILN within a multicultural context. Employing a qualitative case study approach, data were collected through in-depth interviews with Atdikbud, school principals, teachers, and parent representatives at SIR, complemented by direct observations and document analysis. Data analysis utilized the Miles and Huberman interactive model, incorporating data condensation, data display, conclusion drawing, and verification through triangulation. Findings reveal that Atdikbud implements five primary strategies: (1) policy harmonization between Indonesian and Saudi educational systems, (2) continuous professional development for educators, (3) infrastructure optimization through diplomatic channels, (4) cultural diplomacy integration in curriculum, and (5) stakeholder collaboration enhancement. Major challenges include resource limitations, cultural adaptation barriers, and bureaucratic complexities. Innovative solutions involve technology utilization, local community partnerships, and flexible policy implementation. In conclusion, atdikbud plays a pivotal strategic role in supporting Indonesian education abroad through adaptive leadership, cultural sensitivity, and diplomatic coordination. The study recommends strengthening inter-ministerial coordination, increasing resource allocation for SILN, and developing context-specific guidelines for educational diplomacy in multicultural settings.
Co-Authors Ainur Rifqi Amrozi Khamidi Cherry Rinaldi Enny Roesminingsi Erny Roesminingsi Mochamad Nursalim Muhamad Sholeh Sakinah