Siska Novi Anggaraini
Sekolah Tinggi Ilmu Kesehatan Mitra Adiguna

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ANALISIS PENERAPAN KOMUNIKASI EFEKTIF DENGAN TEKNIK SBAR TERHADAP RESIKO INSIDEN KESELAMATAN PASIEN Siska Novi Anggaraini; Leni Wijaya
Jurnal Kesehatan dan Pembangunan Vol 16 No 1 (2026): Jurnal Kesehatan dan Pembangunan
Publisher : LPPM STIKes Mitra Adiguna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52047/jkp.v16i1.447

Abstract

Effective communication is a crucial component of nursing care, particularly in ensuring patient safety. One communication method proven to be effective is the SBAR technique (Situation, Background, Assessment, Recommendation), which enables nurses to convey information in a structured, clear, and systematic manner, thereby reducing the potential for service errors. This study aimed to analyze the implementation of effective communication using the SBAR method in reducing the risk of patient safety incidents at Musi Medika Cendekia Hospital, Palembang. This study employed a quantitative design with a descriptive survey approach and a cross-sectional design. The sampling technique used was non-probability sampling with a total sampling method, involving 47 nurses who met the inclusion and exclusion criteria. Data analysis was conducted using univariate and bivariate analyses with the Chi-Square test. The results showed that the majority of respondents had a low risk of patient safety incidents, with 30 respondents (63.8%). The implementation of effective SBAR communication was also predominantly categorized as good, with 30 respondents (63.8%). Statistical analysis revealed a p-value of 0.000 (p < 0.05), indicating a significant relationship between the implementation of effective SBAR communication and the risk of patient safety incidents. In conclusion, better implementation of SBAR communication by nurses is associated with a lower risk of patient safety incidents. Therefore, continuous improvement of communication skills, particularly the SBAR technique, is strongly recommended to enhance the quality of nursing care and prevent adverse events.
ANALISIS PENERAPAN KOMUNIKASI EFEKTIF DENGAN TEKNIK SBAR TERHADAP RESIKO INSIDEN KESELAMATAN PASIEN Siska Novi Anggaraini; Leni Wijaya
Jurnal Kesehatan dan Pembangunan Vol 16 No 2 (2026): Jurnal Kesehatan dan Pembangunan
Publisher : LPPM STIKes Mitra Adiguna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52047/jkp.v16i2.492

Abstract

Effective communication is a critical component in the delivery of nursing care, particularly in efforts to maintain patient safety. One communication method thathas proven effective is the SBAR (Situation, Background, Assessment, Recommendation) technique. This technique assists nurses in conveying informationsystematically, thereby reducingthe potential for errors in servicedelivery. This studyaims to analyze the application of effective communication using the SBAR technique on the risk of patient safety incidents at Musi Medika Cendekia Hospital in Palembang. This study employed a quantitative research design with a descriptive survey approach and a cross-sectional design. The sampling technique used was non-probability sampling with a total sampling method, involving 47 nurses who met the inclusion and exclusion criteria. Data were analyzed using univariate and bivariate analysis with the Chi-Square test. The results indicated that the majority of patient safetyincident risks were in the low category, with 30 respondents (63.8%). The application of effective SBAR communication was predominantly in the good category, with 30 respondents (63.8%), yielding a p-value of 0.000 (p < 0.05). Therefore, it can be concluded that there is a significant relationship between the application of effective communication with the SBAR technique and the risk of patient safety incidents. The better the implementation of SBAR communication by nurses, the lower the risk of patient safety incidents. It is recommended that nurses continuously enhance their communication skills, especially with the SBAR technique, as part of the effort to uphold patient safety. Effective communication facilitates faster decision-making, reduceserrors, enhances the qualityof nursing care, and mitigates the risk of adverse events.