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Eru Ahmadia
Faculty of Economics and Business, Universitas Muhammadiyah Pontianak, Pontianak, 78124
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The Influence of Organizational Justice and Quality of Work Life on Job Involvement among Service Department Employees at PT. Gemilang Berlian Indah, Pontianak Branch Andi Purwanto Purba; Eru Ahmadia
Electronic Journal of Education, Social Economics and Technology Vol 6, No 2 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i2.1168

Abstract

This study aims to analyze the influence of Organizational Justice and Quality of Work Life on Job Involvement among employees of the Service Department at PT. Gemilang Berlian Indah, Pontianak Branch. The research method employed is quantitative associative with a total sampling technique involving 53 respondents. Data were analyzed using multiple linear regression through SPSS version 25. The results indicate that the regression model is significant, with a value of F-count = 20.917 F-table = 3.18 and Sig. = 0.000 0.05, which means that both independent variables simultaneously have a positive and significant effect on job involvement. Partially, Organizational Justice has a positive and significant effect on Job Involvement, and Quality of Work Life also shows a positive and significant influence on Job Involvement. The correlation coefficient (R) of 0.675 indicates a strong relationship between the variables, while the coefficient of determination (R²) of 0.456 shows that 45.6% of the variation in job involvement is influenced by organizational justice and quality of work life, with the remaining 54.4% affected by other factors beyond this study. The study concludes that implementing fairness and improving work quality can strengthen employee involvement. Future research is recommended to include other variables such as work motivation, leadership style, or organizational culture to provide a more comprehensive understanding of the factors influencing employee job involvement.
The Influence of Work-Life Balance and Work Motivation on the Job Satisfaction of Harvest Employees at PT Rezeki Kencana Estate Deras Husni Mubarok; Eru Ahmadia
Electronic Journal of Education, Social Economics and Technology Vol 7, No 1 (2026)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v7i1.1271

Abstract

This study analyzes the influence of work-life balance and work motivation on the job satisfaction of harvest employees at PT Rezeki Kencana Estate Deras. The research aims to understand how the alignment between work responsibilities and personal life, along with motivational conditions, shapes employee satisfaction in a labor-intensive plantation environment. A quantitative associative design was used, involving the entire population of permanent daily workers assigned to harvesting activities, totaling 109 respondents. Primary data were collected through interviews with the personnel department and structured questionnaires, while secondary data were obtained from company reports on production, attendance, and employee composition. All measurement items met the required standards of validity and reliability, and the dataset fulfilled the assumptions for regression analysis. The results indicate that work-life balance and work motivation each have a positive and significant effect on job satisfaction, and both variables collectively explain 30% of its variation. These findings highlight the importance of workplace policies that support a healthy balance between work and personal life, as well as motivational practices that maintain employee engagement and well-being. The study contributes to the literature by providing empirical evidence from the plantation sector, a context that remains underrepresented in job satisfaction research. Future studies are encouraged to include additional organizational and individual factors or employ longitudinal approaches to capture changes in employee attitudes over time.
The Influence of Product Quality, Promotional Mix, and Location on Consumer Satisfaction at Medan Kerang Hore Crab Riovani Leandra Ibaneza; Muhammad Ebuziyya Alif Ramadhan; Eru Ahmadia
Electronic Journal of Education, Social Economics and Technology Vol 7, No 1 (2026)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v7i1.1302

Abstract

This study aims to analyze the influence of product quality, promotional mix, and location on customer satisfaction at Medan Kerang Hore Crab in Pontianak City. The study employs a quantitative approach with an associative research design. The research sample consists of 100 respondents selected using a purposive sampling technique based on predetermined criteria. Data were collected through structured questionnaires and analyzed using multiple linear regression analysis with the assistance of SPSS version 22. The stages of analysis included validity testing, reliability testing, normality testing, linearity testing, and multicollinearity testing. Hypothesis testing was conducted through simultaneous testing (F-test) and partial testing (t-test). The results indicate that simultaneously, product quality, promotional mix, and location have a positive and significant effect on customer satisfaction. Partially, product quality, promotional mix, and location are also proven to have a positive and significant effect on customer satisfaction. These findings indicate that improving product quality, enhancing promotional effectiveness, and selecting a strategic location are important factors in increasing customer satisfaction in the culinary business.
Co-Authors Andi Purwanto Purba Husni Mubarok Muhammad Ebuziyya Alif Ramadhan Riovani Leandra Ibaneza