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The Influence of Servant Leadership and Organizational Culture on Employee Performance, with Work Motivation as a Mediating Variable, at the Ambon City Transportation Agency Semuel Souhoka
West Science Business and Management Vol. 4 No. 01 (2026): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v4i01.2731

Abstract

This study aims to analyze the influence of Servant Leadership and Organizational Culture on Employee Performance, with Work Motivation as a mediating variable at the Ambon City Transportation Agency. The study population consisted of all employees (50 individuals), who were sampled using census sampling. Data were analyzed using Partial Least Squares (PLS). The results indicate that Servant Leadership and Organizational Culture have a positive and significant effect on Work Motivation and Employee Performance. Furthermore, Work Motivation was found to mediate the influence of Servant Leadership and Organizational Culture on employee performance. These findings underscore the importance of implementing servant-based leadership and a supportive organizational culture to enhance performance within government agencies.
The Influence of Organizational Culture on Organizational Citizenship Behavior with The Mediation Role of Organizational Commitment at The Housing Provision Implementation Center Office of Maluku Province Semuel Souhoka
West Science Social and Humanities Studies Vol. 4 No. 05 (2026): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v4i05.2854

Abstract

This study aims to analyze the influence of organizational culture on Organizational Citizenship Behavior (OCB) with the mediating role of organizational commitment at the Maluku Province Housing Provision Implementation Office. This study uses a quantitative approach with the Structural Equation Modeling (SEM) method based on Partial Least Square (PLS). The population in this study was all 51 employees, with the sampling technique using saturated sampling. The results of the study indicate that organizational culture has a positive and significant effect on organizational commitment and OCB. Organizational commitment also has a positive and significant effect on OCB. In addition, organizational commitment is proven to play a significant role as a mediating variable in the relationship between organizational culture and OCB. This indicates that a strong organizational culture can increase employee engagement, which ultimately encourages extra-role behavior (OCB). This study implies that strengthening organizational culture and increasing employee commitment are important factors in encouraging positive work behavior and increasing organizational effectiveness.