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All Journal JURNAL MANAJEMEN (EDISI ELEKTRONIK) Journal of Global Strategic Studies
Kiki Esa Perdana
Tanri Abeng University
Decision Sciences, Operations Research & Management Social Sciences

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Analysis of Satpol PP's Communication Management on Horizontal Conflicts in West Java Awang Darmawan Putra; Kiki Esa Perdana; Rosilawati Hasanah; Ilyas Nafil Rizqullah; Septia Melati Puteri
Jurnal Manajemen Vol. 17 No. 1 (2026): Jurnal Manajemen (Edisi Elektronik)
Publisher : UPT Jurnal & Publikasi Ilmiah SPs Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jm-uika.v17i1.21352

Abstract

Effective communication management is the foundation for reducing and resolving horizontal conflict, which is disagreement between individuals or groups at the same hierarchical level. Horizontal conflict between the Civil Service Police (Satpol PP) and the public, particularly street vendors, remains a recurring issue in West Java, often leading to social tension and public dissatisfaction. This research aims to analyze the communication management of the West Java Provincial Civil Service Police (Satpol PP) in handling horizontal conflicts with the community. Previous studies rarely discussed communication management strategies for dealing with horizontal conflict. This research uses a qualitative approach with a case study method. Data was collected through in-depth interviews with 10 key informants, participant observation over three months, and document analysis. The research results show that the Civil Service Police (Satpol PP) implement three stages of communication management: planning, execution, and evaluation. During the planning phase, Satpol PP conducts early detection through routine patrols and coordinates with the Police and the Military. The implementation phase is characterized by a persuasive, humanistic, and professional approach, prioritizing dialog and mediation to avoid repressive actions. Finally, the evaluation stage becomes part of continuous learning, where each case serves as material for improving future strategies. The West Java Provincial Satpol PP has implemented structured and effective communication management in addressing horizontal conflicts. However, there is room for improvement, such as enhancing responsiveness to feedback and adopting a more empathetic and holistic approach, including collaborating with local governments to provide economic solutions for affected communities
Football as Political Communication Tool for German Supporters Kiki Esa Perdana; Bima Prawira Utama
Journal Of Global Strategic Studies Vol 4 No 2 (2024): Journal of Global Strategic Studies
Publisher : Master's Programs in International Relations, Faculty of Social and Political Science, Jenderal Achmad Yani University (UNJANI).

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jgss.v4i2.2975

Abstract

Football is the most popular sport in the world, involving many people, from players, club officials, federation administrators in each country, the media, and also supporters consisting of various backgrounds. In some countries, even football also involves politicians and political parties. Because it involves many people and also many media, it is not uncommon that many people intend to convey their political messages through football so that they can be seen by the public. Germany is one of the countries that experiences this, with a background and political history that is quite strong in society and German football, which is quite famous in the world. Many football supporters in Germany try to convey various political messages to the public; they assume that football is a powerful medium to convey various political messages that they have. Starting from left-wing politics, right-wing nationalism, to various socio-political ideologies. By using political communication methods, this article tries to analyse the correlation between politics and football supporters in Germany. This article was written using descriptive analysis and concluded that although German society has a dark history of politics, this does not prevent German football supporters from conveying their political messages through football, even though the messages are extreme right or left. Keywords: football, punk football, politics.
Co-Authors Awang Darmawan Putra Bima Prawira Utama Ilyas Nafil Rizqullah Rosilawati Hasanah Septia Melati Puteri