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All Journal Publisia: Jurnal Ilmu Administrasi Publik Journal of Business on Hospitality and Tourism
Agus Fredy Maradona
Universitas Pendidikan Nasional Denpasar
Public Health Social Sciences

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Whistleblowing mechanism: what factors make it effective? Putu Wira Dharma; Agus Fredy Maradona
Publisia: Jurnal Ilmu Administrasi Publik Vol. 10 No. 1: April 2025
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/pjiap.v10i1.14813

Abstract

Fraud cases have become a serious and global problem that has a wide impact on various sectors, including the government sector. Fraudulent practices in public institutions not only harm the state financially but also weaken public trust in government institutions. One of the preventive efforts that is now widely developed is the implementation of the Whistleblowing mechanism, namely a reporting system that allows individuals to report unethical or illegal actions without fear of retaliation. This study aims to analyze the effectiveness of the implementation of the Whistleblowing mechanism in the Klungkung Regency Government using the whistleblowing Triangle approach, which includes three main elements: opportunity, pressure, and rationalization. This study uses a qualitative method with data collection techniques through in-depth interviews with related officials, field observations, and analysis of internal policy documents. Data were analyzed using NVivo software to identify key themes and emerging patterns. The results of the study indicate that although the whistleblowing system has been formally established, its effectiveness is still hampered by low motivation of reporters, lack of protection for reporters, and minimal trust in the available mechanisms. This study recommends improving the reporting system, strengthening regulations for protecting whistleblowers, and internalizing integrity values to strengthen transparency and accountability in the public sector, especially in the Klungkung Regency Government
Leader Support and High-Performance Work Systems in International Chain Hotel I Made Suwitra Wirya; Luh Putu Mahyuni; Agus Fredy Maradona
Journal of Business on Hospitality and Tourism Vol. 12 No. 1 (2026): June 2026
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v12i1.577

Abstract

The COVID-19 pandemic severely disrupted the global hospitality industry. In response, international chain hotels increasingly adopted High-Performance Work Systems (HPWS) to strengthen organizational resilience and sustain operational performance. This study investigates how leadership support shapes the adoption and sustenance of HPWS within international chain hotels in the aftermath of the pandemic crisis. Using a qualitative exploratory design, semi-structured interviews were conducted with ten managerial and frontline employees across international chain hotels in Bali, Indonesia. Thematic analysis, facilitated through ATLAS.ti 7, yielded four principal themes: strategic leadership alignment, crisis-driven adaptability, employee-centric leadership, and systemic sustainability barriers. The findings indicate that leaders who purposefully integrated HPWS into post-pandemic recovery frameworks, exercised adaptive decision-making, and sustained employee well-being were instrumental to system-level success. The study is geographically bounded to Bali and relies exclusively on qualitative data, which constrains broad generalizability. Future investigations are encouraged to employ mixed-method designs and to examine cross-cultural variations in HPWS adoption across diverse hospitality markets. This study contributes an empirically grounded perspective on the intersection of leadership support, crisis management, and HPWS within hospitality human resource management, with actionable implications for enhancing workforce engagement and operational efficiency in international hotel environments.
Co-Authors I Made Suwitra Wirya Luh Putu Mahyuni Putu Wira Dharma