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All Journal Jurnal Ilmiah Manajemen Kesatuan ProBisnis : Jurnal Manajemen Fundamental and Applied Management Journal
Sry Rosita
Universitas Jambi, Indonesia
Humanities Computer Science & IT Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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The Influence Of The Environment And Work Ethic In Improving Performance With Communication As A Moderator Variable In The Regional Financial And Revenue Management Agency Of Jambi Province Ulfah Yasarah; Sry Rosita; Fitri Chairunnisa
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This study examines the influence of environment and work ethic in improving employee performance with communication as a moderating variable at BPKPD of Jambi Province. A quantitative method was applied in this study with a population of 167 civil servants and a sample of 118 respondents. Data were collected through questionnaires and analyzed using descriptive analysis and Structural Equation Modeling (SEM) with SmartPLS 4.0. The findings show that the work environment and work ethic have a positive and significant effect on employee performance, while communication does not have a significant effect on employee performance. Furthermore, communication does not moderate the effect of the work environment on employee performance, but it significantly weakens the effect of work ethic on employee performance.
How New Public Management Drives Service Performance: The Mediating Roles of Servant Leadership and Leadership Behaviour Dimensions Herman; Shofia Amin; Sigit Indrawijaya; Sry Rosita
Fundamental and Applied Management Journal Vol. 4 No. 1 (2026): March
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i1.639

Abstract

New Public Management (NPM) has been widely adopted to improve public sector performance through efficiency, accountability, and performance-based management. However, the success of such reforms depends not only on managerial systems but also on leadership mechanisms that translate reform principles into service outcomes. This study aims to examine the effect of NPM on service performance through the mediating roles of servant leadership, task-oriented behaviour, relations-oriented behaviour, and change-oriented behaviour. This study employed a quantitative explanatory design using Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected from 200 civil servants working in local government organizations in Jambi Province, Indonesia, through a structured questionnaire. The measurement and structural models were evaluated using SmartPLS 4.0. The findings show that NPM has a significant positive effect on servant leadership as well as on task-oriented, relations-oriented, and change-oriented behaviours. NPM also has a direct positive effect on service performance. Among the proposed mediators, only servant leadership has a significant positive effect on service performance and significantly mediates the relationship between NPM and service performance. In contrast, task-oriented, relations-oriented, and change-oriented behaviours do not show significant effects on service performance and do not mediate the relationship. These findings indicate that the effectiveness of NPM reforms is strongly influenced by value-based leadership rather than by behavioural dimensions alone. This study contributes to the public administration literature by offering a multidimensional mediation model and demonstrating that servant leadership is a more decisive mechanism in translating managerial reforms into improved service performance.
Employee Engagement in Digital Logistics: The Effect of Human Capital Management, Culture, and Technology Acceptance Furqon Mazka; Haryadi; Idham Khalik; Sry Rosita; Syahmardi Yacob
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 4 (2026): JIMKES Edisi Juli 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i4.5410

Abstract

The problem addressed concerns the limited integration of human and organizational factors in supporting digital transformation, which may affect employee engagement in technology-intensive environments. This study examines the influence of human capital management and organizational culture on employee engagement, with technology acceptance serving as a mediating variable in the logistics industry. This study employed a quantitative research design. Data were collected through a survey of 265 employees at an Indonesian logistics company, and Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to analyze the direct and indirect relationships among the variables. Results indicate that human capital management and organizational culture each exert a positive and significant effect on employee engagement. Moreover, technology acceptance significantly mediates these relationships and emerges as the most influential determinant of employee engagement. The findings highlight that employees’ perceptions of usefulness and ease of use of digital systems play a critical role in enhancing engagement. Organizations in the logistics sector are therefore advised to integrate human capital development, adaptive organizational culture, and user-oriented digital systems in order to sustain employee engagement throughout the digital transformation process.
Co-Authors Fitri Chairunnisa Furqon Mazka Haryadi Herman Idham Khalik Shofia Amin Sigit Indrawijaya Syahmardi Yacob Ulfah Yasarah