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Analysis of Employee Constraints and Perceptions on the Implementation of E-Kinerja in Performance Assessment (A Case Study at The Baturetno Sub-District Office) Vita Ariyana; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Employee performance assessment is an important part of increasing effectiveness and responsibility in the work of government employees. With the development of information technology, the government has begun to use the e-kinerja system as a way to assess employee performance in a bold manner. However, in its implementation there are still various problems that hinder it. This research aims to overcome existing obstacles and employee perceptions of the use of e-kinerja in performance appraisals at the Baturetno District Office. This research uses a qualitative approach by collecting data through observation and interviews. The results show that there are several obstacles such as inadequate networks, complicated systems, and differences in employee abilities in using applications. Research also finds that obstacles are not only technical, but also non-technical, where non-technical obstacles have more influence on the successful use of e-kinerja. Apart from that, according to the findings, employee perceptions vary greatly regarding the use of e-kinerja. This shows that the successful implementation of e-kinerja does not only depend on the quality of the system, but also on employee readiness and support from the organization.

Analysis Of Work Motivation and Work Discipline on Employee Performance at the Manyaran Subdistrict Office Lilis Prasetianingsih; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study aims to examine the factors that motivate employees to work and how their work discipline relates to their work performance at the Manyaran Subdistrict Office, Wonogiri Regency. This study uses a qualitative descriptive approach, with data collection through interviews, direct observation, and document collection from employees. The data were then analyzed thematically using NVivo 14 software to find patterns and relationships between concepts. The results show that employee work motivation is influenced by how they perceive their work as a responsibility and a form of service, leadership style, the existence of rewards, a comfortable work environment, and the availability of adequate facilities. Work discipline is evident in adherence to rules and work schedules, supervisory actions, and the application of sanctions as a form of supervision and training. The findings indicate that work motivation and work discipline complement each other in shaping employee performance. Good performance is demonstrated by good teamwork, timeliness, quality of work, and improved public services. Therefore, consistently improving work motivation and strengthening work discipline are important factors in improving employee performance in the sub-district government environment.

The Influence of The Subdistrict Head’s Servant Leadership on Employees’ Work Initiative and Service Orientation at the Eromoko Subdistrict Office, Wonogiri Regency Ernawati; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study aims to analyze the influence of the subdistrict head’s Servant Leadership style on employee work behavior, particularly in terms of work initiative and service orientation. The background of this research arises from the need for local bureaucracy at the subdistrict level to provide public services that are responsive, friendly, and oriented toward citizen satisfaction, while simultaneously encouraging employees to be more proactive and innovative in carrying out their duties. A qualitative approach with a case study design was employed. Data were collected through in-depth interviews with five key informants, participatory observation of service activities, and documentation of organizational archives and internal reports. Thematic analysis was conducted through stages of open coding, axial coding, and selective coding, which were then visualized in conceptual diagrams to illustrate the relationship between leadership, employee initiative, and service orientation. The findings reveal that the subdistrict head’s leadership behavior, emphasizing empathy, role modeling, and empowerment, contributes to the development of a humanistic, proactive, and service-oriented work culture. Employees who feel involved and supported tend to demonstrate high initiative, such as working without waiting for instructions, innovating, and enhancing competencies. Conversely, employees who perceive leadership as more administrative tend to exhibit passive work behavior limited to routine tasks. This study concludes that Servant Leadership has a multidimensional impact on employees, both in shaping service orientation that is friendly and responsible, and in fostering work initiative that is professional and effective. These findings provide theoretical contributions to the development of Servant Leadership concepts in local bureaucracy, as well as practical implications for improving the quality of public services at the subdistrict level.

Analysis of Education and Training Levels on Employee Performance at The Girimarto Sub-District Office, Wonogiri Regency Astrianingsih Astrianingsih; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Employee performance is a strategic factor in improving the quality of public services within local government institutions. Education level and job training are considered important determinants in shaping employee competence and professionalism. This study aims to analyze the role of education level and training in relation to employee performance at the Girimarto Sub-District Office, Wonogiri Regency. This research employed a qualitative approach with a descriptive design. Data were collected through in-depth interviews, observation, and document analysis, and analyzed thematically using NVivo software. Data validity was ensured through source and method triangulation. The findings indicate that educational levels aligned with job duties and functions contribute to improved understanding of work procedures, task accuracy, and employee performance quality. Furthermore, relevant and continuous training enhances technical skills, work discipline, and the quality of public services, although limitations were identified in training frequency and the relevance of training materials. This study emphasizes the importance of structured, sustainable, and needs-based human resource management to support effective public service delivery.

The Effect of Psychological Capital as a Mediator of Transformational Leadership on organizational Citizenship Behavior Among Generation Z Employees In Surakarta Eka Ayu Cindy Anisa Putri; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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The increasingly dynamic work environment requires organizations to have employees who not only perform formal job duties but also demonstrate extra-role behavior known as Organizational Citizenship Behavior (OCB). Generation Z, which is beginning to dominate the workforce, has distinct psychological characteristics that require an appropriate leadership approach. This study aims to examine the effect of transformational leadership on OCB with psychological capital as a mediating variable among Generation Z employees in Surakarta. This study employs a quantitative approach using a survey method involving 130 Generation Z employees selected through purposive sampling. Data were collected using a Likert-scale questionnaire and analyzed using Structural Equation Modeling–Partial Least Square (SEM-PLS) with SmartPLS. The results indicate that transformational leadership has a positive and significant effect on psychological capital, and psychological capital has a positive and significant effect on OCB. Furthermore, psychological capital is proven to mediate the relationship between transformational leadership and OCB. These findings highlight the importance of transformational leadership in enhancing psychological capital and encouraging extra-role behavior among Generation Z employees.

Analysis of Human Resource Development and Leadership Style on the Performance of Employees at the Wonogiri BKPSDM Office Devi Triana; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Human resource management is nothing new in organizations, particularly in government institutions. Field observations show that equitable human resource development and the right leadership style can become a strength within an organization. The purpose of this study was to analyze the influence of human resource development and leadership style on employee performance at the Wonogiri BKPSDM Office through a qualitative approach. Qualitative research plays a crucial role in identifying social, cultural, and behavioral phenomena. In this study, the researchers used the Nvivo 14 application to assist in data analysis. This application helped process information obtained from interviews with informants. The Nvivo 14 visualization results show a strong correlation between human resource development and leadership style on the performance of BKPSDM Wonogiri employees. Thus, human resource development and leadership style play a significant role in sustainably improving BKPSDM Wonogiri employee performance.

Analysis of Factors Affecting Employee Performance In The Scope of PT Sugar Factory Sragen Salsabilla Yusika Anjany; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 2 (2026): April: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Performance is the result of work that has been produced by individual employees in terms of both quality and quantity in carrying out a task assigned to them. This study aims to analyze the influence of work discipline, work motivation, and work environment on the performance of employees at PT Sugar Factory Mojo Sragen, both partially and simultaneously. This study uses primary data and is quantitative in nature. The quality of the data in this study was tested for validity and reliability. The data collection methods used observation and questionnaires. The sample size was 71 people. Data analysis was performed using multiple linear regression. The results of the study indicate that work discipline, work motivation, and work environment partially have a significant effect on employee performance. Work discipline is the variable that has the most dominant effect on employee performance. Simultaneously, work discipline, work motivation, and work environment have a significant effect on employee performance with a significance value of 0.000, which is less than 0.05. The coefficient of determination (Adjusted R Square) value of 0.521 indicates that 52.1% of the variation in employee performance can be explained by work discipline, work motivation, and work environment, while the remaining 47.9% is influenced by other variables not examined in this study.

Comparison of Employee Work Experiences in the Creative Field with Work from Home Systems and Full Office Systems Divani Fitria Nuraini; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 2 (2026): April: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This research is motivated by the new work system in Indonesia due to the COVID-19 pandemic. This new work system is commonly referred to as work from home (WFH). This study aims to compare the work experiences of creative workers under WFH and WFO systems. This study used a qualitative approach with phenomenological methods. Data were collected through interviews with creative workers in Malang and Yogyakarta. Data analysis was conducted using thematic analysis with the help of the NVivo application. The results of this study indicate that WFH work offers flexible hours but can have both positive and negative impacts, such as blurred work hour boundaries and a heavy workload. However, the positive impact is that some creative workers have more freedom to seek ideas and inspiration Meanwhile, the analysis revealed that the WFO work system has a workflow and predetermined working hours, so the boundaries between work and personal life are not blurred. However, this can sometimes lead to creative workers feeling bored. The conclusion of this study shows that both work systems have advantages and disadvantages. It depends on how we choose.

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