Zandra Dwanita Widodo
Universitas Tunas Pembangunan (UTP) Surakarta, Indonesia

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Analysis of Employee Constraints and Perceptions on the Implementation of E-Kinerja in Performance Assessment (A Case Study at The Baturetno Sub-District Office) Vita Ariyana; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Employee performance assessment is an important part of increasing effectiveness and responsibility in the work of government employees. With the development of information technology, the government has begun to use the e-kinerja system as a way to assess employee performance in a bold manner. However, in its implementation there are still various problems that hinder it. This research aims to overcome existing obstacles and employee perceptions of the use of e-kinerja in performance appraisals at the Baturetno District Office. This research uses a qualitative approach by collecting data through observation and interviews. The results show that there are several obstacles such as inadequate networks, complicated systems, and differences in employee abilities in using applications. Research also finds that obstacles are not only technical, but also non-technical, where non-technical obstacles have more influence on the successful use of e-kinerja. Apart from that, according to the findings, employee perceptions vary greatly regarding the use of e-kinerja. This shows that the successful implementation of e-kinerja does not only depend on the quality of the system, but also on employee readiness and support from the organization.
Analysis Of Work Motivation and Work Discipline on Employee Performance at the Manyaran Subdistrict Office Lilis Prasetianingsih; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study aims to examine the factors that motivate employees to work and how their work discipline relates to their work performance at the Manyaran Subdistrict Office, Wonogiri Regency. This study uses a qualitative descriptive approach, with data collection through interviews, direct observation, and document collection from employees. The data were then analyzed thematically using NVivo 14 software to find patterns and relationships between concepts. The results show that employee work motivation is influenced by how they perceive their work as a responsibility and a form of service, leadership style, the existence of rewards, a comfortable work environment, and the availability of adequate facilities. Work discipline is evident in adherence to rules and work schedules, supervisory actions, and the application of sanctions as a form of supervision and training. The findings indicate that work motivation and work discipline complement each other in shaping employee performance. Good performance is demonstrated by good teamwork, timeliness, quality of work, and improved public services. Therefore, consistently improving work motivation and strengthening work discipline are important factors in improving employee performance in the sub-district government environment.
The Effect Of Work Motivation, Work Discipline, And Competence On Employee Performance At The Environmental Service Office Of Wonogiri Regency Putri Nur Latifah; Sri Wijiastuti; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study was designed to determine how work motivation, work discipline, and competence affect employee performance at the Wonogiri Regency Environment Agency. In the context of bureaucratic reform, improving the performance of the civil service is a top priority so that public services can be more effective and accountable, especially in the field of the environment. Adopting a descriptive quantitative approach through a survey method, this study involved all employees of the Wonogiri Regency Environment Agency as the population, with 40 respondents selected using total sampling technique. Data were obtained through a closed questionnaire using a Likert scale from 1 to 5, then analyzed with multiple linear regression using SPSS software version 25. The findings reveal that work motivation, work discipline, and competence have a significant positive impact on employee performance, both collectively and individually. The adjusted coefficient of determination (Adjusted R²) value reached 0.635, meaning that 63.5% of the variation in employee performance can be explained by these three variables, while the rest is influenced by other factors outside the scope of the study. These results emphasize the urgency of human resource management that focuses on improving motivation, discipline, and competence to strengthen organizational performance in the public sector.
The Influence of The Subdistrict Head’s Servant Leadership on Employees’ Work Initiative and Service Orientation at the Eromoko Subdistrict Office, Wonogiri Regency Ernawati; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study aims to analyze the influence of the subdistrict head’s Servant Leadership style on employee work behavior, particularly in terms of work initiative and service orientation. The background of this research arises from the need for local bureaucracy at the subdistrict level to provide public services that are responsive, friendly, and oriented toward citizen satisfaction, while simultaneously encouraging employees to be more proactive and innovative in carrying out their duties. A qualitative approach with a case study design was employed. Data were collected through in-depth interviews with five key informants, participatory observation of service activities, and documentation of organizational archives and internal reports. Thematic analysis was conducted through stages of open coding, axial coding, and selective coding, which were then visualized in conceptual diagrams to illustrate the relationship between leadership, employee initiative, and service orientation. The findings reveal that the subdistrict head’s leadership behavior, emphasizing empathy, role modeling, and empowerment, contributes to the development of a humanistic, proactive, and service-oriented work culture. Employees who feel involved and supported tend to demonstrate high initiative, such as working without waiting for instructions, innovating, and enhancing competencies. Conversely, employees who perceive leadership as more administrative tend to exhibit passive work behavior limited to routine tasks. This study concludes that Servant Leadership has a multidimensional impact on employees, both in shaping service orientation that is friendly and responsible, and in fostering work initiative that is professional and effective. These findings provide theoretical contributions to the development of Servant Leadership concepts in local bureaucracy, as well as practical implications for improving the quality of public services at the subdistrict level.
Analysis of Education and Training Levels on Employee Performance at The Girimarto Sub-District Office, Wonogiri Regency Astrianingsih Astrianingsih; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Employee performance is a strategic factor in improving the quality of public services within local government institutions. Education level and job training are considered important determinants in shaping employee competence and professionalism. This study aims to analyze the role of education level and training in relation to employee performance at the Girimarto Sub-District Office, Wonogiri Regency. This research employed a qualitative approach with a descriptive design. Data were collected through in-depth interviews, observation, and document analysis, and analyzed thematically using NVivo software. Data validity was ensured through source and method triangulation. The findings indicate that educational levels aligned with job duties and functions contribute to improved understanding of work procedures, task accuracy, and employee performance quality. Furthermore, relevant and continuous training enhances technical skills, work discipline, and the quality of public services, although limitations were identified in training frequency and the relevance of training materials. This study emphasizes the importance of structured, sustainable, and needs-based human resource management to support effective public service delivery.
Analysis Of the Influence of Employee Recruitment and Selection Strategies on Employee Productivity in The Package Delivery Service Sector J&T Express Jagalan Surakarta Meilan Ardita Cahyani; Sri Wijiastuti; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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The purpose of this study was to ascertain how employee recruitment and selection practices affected worker productivity in the package delivery service industry at J&T Express Jagalan SurakartaIt is anticipated that an effective recruitment and selection process will boost employee productivity since human resources are a valuable tool in accomplishing a company's objectives. This study employs a quantitative approach using a questionnaire method. All J&T Express Jagalan Surakarta personnel make up the study's population, which is sampled using the saturated sample method. Data was gathered by distributing questionnaires, and the SPSS program was used to do multiple linear regression analysis. According to the study's findings, employee productivity was somewhat positively but not significantly impacted by the Recruitment Strategy variable. At J&T Express Jagalan Surakarta, employee productivity is positively and significantly impacted by the employee selection variable. Variables of Employee Recruitment and Selection Strategy together or simultaneously have a significant influence on Employee Productivity. The data show that the correctness of the company's hiring process has a greater impact on employee productivity at J&T Express Jagalan Surakarta than recruitment tactics. In order to attain the highest level of employee productivity, the organization must thus keep enhancing the caliber of the hiring procedure and incorporate it with other HRM techniques.
The Effect of Psychological Capital as a Mediator of Transformational Leadership on organizational Citizenship Behavior Among Generation Z Employees In Surakarta Eka Ayu Cindy Anisa Putri; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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The increasingly dynamic work environment requires organizations to have employees who not only perform formal job duties but also demonstrate extra-role behavior known as Organizational Citizenship Behavior (OCB). Generation Z, which is beginning to dominate the workforce, has distinct psychological characteristics that require an appropriate leadership approach. This study aims to examine the effect of transformational leadership on OCB with psychological capital as a mediating variable among Generation Z employees in Surakarta. This study employs a quantitative approach using a survey method involving 130 Generation Z employees selected through purposive sampling. Data were collected using a Likert-scale questionnaire and analyzed using Structural Equation Modeling–Partial Least Square (SEM-PLS) with SmartPLS. The results indicate that transformational leadership has a positive and significant effect on psychological capital, and psychological capital has a positive and significant effect on OCB. Furthermore, psychological capital is proven to mediate the relationship between transformational leadership and OCB. These findings highlight the importance of transformational leadership in enhancing psychological capital and encouraging extra-role behavior among Generation Z employees.
Analysis of Human Resource Development and Leadership Style on the Performance of Employees at the Wonogiri BKPSDM Office Devi Triana; Zandra Dwanita Widodo; Atik Lusia
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Human resource management is nothing new in organizations, particularly in government institutions. Field observations show that equitable human resource development and the right leadership style can become a strength within an organization. The purpose of this study was to analyze the influence of human resource development and leadership style on employee performance at the Wonogiri BKPSDM Office through a qualitative approach. Qualitative research plays a crucial role in identifying social, cultural, and behavioral phenomena. In this study, the researchers used the Nvivo 14 application to assist in data analysis. This application helped process information obtained from interviews with informants. The Nvivo 14 visualization results show a strong correlation between human resource development and leadership style on the performance of BKPSDM Wonogiri employees. Thus, human resource development and leadership style play a significant role in sustainably improving BKPSDM Wonogiri employee performance.
An Analysis of The Impact of Daily Activity Reporting Via the Si Tamppan Application on Employee Productivity at The Wonogiri Regency Communication and Informatics Office Endri Sulistyoningsih; Sri Wijiastuti; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This research aims to analyze the effect of daily activity reporting through the SI TAMPPAN application on employee productivity at the Department of Communication and Informatics of Wonogiri Regency. The implementation of the SI TAMPPAN application is part of the Wonogiri Regency Government’s initiative to enhance the effectiveness of employee performance management through systematic and integrated daily activity recording. This research adopts a descriptive qualitative approach. Data were collected through in-depth interviews with employees who actively use the SI TAMPPAN application, direct observation of the daily activity input process, and the review of relevant supporting documents. Data analysis was conducted using NVivo software through coding, thematic categorization, and mapping of relationships among concepts to obtain a comprehensive understanding of how the application influences employee productivity. The findings indicate that daily activity reporting via the SI TAMPPAN application has a positive impact on employee productivity. This impact is reflected in improved discipline in managing working time, clearer work targets and task completion, and increased employee awareness of job responsibilities that must align with Individual Performance Indicators (IKI). Furthermore, the SI TAMPPAN application functions as a monitoring tool that encourages employees to work in a more structured and measurable manner. Nevertheless, this study also identifies technical constraints and variations in employee compliance levels in using the application, which require continuous evaluation and ongoing assistance. In conclusion, daily activity reporting through the SI TAMPPAN application contributes to supporting improvements in employee productivity. However, further refinement in technical aspects and implementation strategies is necessary to ensure that its benefits can be optimally realized.
The Influence of Facilities, Menu, and Marketing Strategy on Consumer Purchase Interest at Sae Space & Food Cafe In Boyolali Siti Maesaroh; Rini Adiyani; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 2 (2026): March: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study aims to analyze the influence of facilities, menu, and marketing strategies on consumer purchase intention at SAE Space & Food Café in Boyolali. This research uses a quantitative approach with a causal associative method. Data were collected through questionnaires distributed to 100 respondents who were customers of the café. The data analysis techniques included validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-test, F-test, and coefficient of determination (R²) using SPSS software. The results show that facilities have a positive and significant effect on consumer purchase intention with a significance value of 0.000. The menu also has a positive and significant effect with a significance value of 0.010. Marketing strategy has a positive and significant effect with a significance value of 0.018. Simultaneously, facilities, menu, and marketing strategies significantly influence consumer purchase intention with a significance value of 0.000. The Adjusted R Square value of 0.293 indicates that these three independent variables explain 29.3% of purchase intention, while the remaining percentage is influenced by other factors not examined in this study. In conclusion, facilities, menu quality, and effective marketing strategies are important factors in increasing consumer purchase intention at SAE Space & Food Café in Boyolali.