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All Journal ProBisnis : Jurnal Manajemen
Sri Wijiastuti
Universitas Tunas Pembangunan (UTP) Surakarta, Indonesia
Humanities Computer Science & IT Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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The Effect Of Work Motivation, Work Discipline, And Competence On Employee Performance At The Environmental Service Office Of Wonogiri Regency Putri Nur Latifah; Sri Wijiastuti; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study was designed to determine how work motivation, work discipline, and competence affect employee performance at the Wonogiri Regency Environment Agency. In the context of bureaucratic reform, improving the performance of the civil service is a top priority so that public services can be more effective and accountable, especially in the field of the environment. Adopting a descriptive quantitative approach through a survey method, this study involved all employees of the Wonogiri Regency Environment Agency as the population, with 40 respondents selected using total sampling technique. Data were obtained through a closed questionnaire using a Likert scale from 1 to 5, then analyzed with multiple linear regression using SPSS software version 25. The findings reveal that work motivation, work discipline, and competence have a significant positive impact on employee performance, both collectively and individually. The adjusted coefficient of determination (Adjusted R²) value reached 0.635, meaning that 63.5% of the variation in employee performance can be explained by these three variables, while the rest is influenced by other factors outside the scope of the study. These results emphasize the urgency of human resource management that focuses on improving motivation, discipline, and competence to strengthen organizational performance in the public sector.
Analysis Of the Influence of Employee Recruitment and Selection Strategies on Employee Productivity in The Package Delivery Service Sector J&T Express Jagalan Surakarta Meilan Ardita Cahyani; Sri Wijiastuti; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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The purpose of this study was to ascertain how employee recruitment and selection practices affected worker productivity in the package delivery service industry at J&T Express Jagalan SurakartaIt is anticipated that an effective recruitment and selection process will boost employee productivity since human resources are a valuable tool in accomplishing a company's objectives. This study employs a quantitative approach using a questionnaire method. All J&T Express Jagalan Surakarta personnel make up the study's population, which is sampled using the saturated sample method. Data was gathered by distributing questionnaires, and the SPSS program was used to do multiple linear regression analysis. According to the study's findings, employee productivity was somewhat positively but not significantly impacted by the Recruitment Strategy variable. At J&T Express Jagalan Surakarta, employee productivity is positively and significantly impacted by the employee selection variable. Variables of Employee Recruitment and Selection Strategy together or simultaneously have a significant influence on Employee Productivity. The data show that the correctness of the company's hiring process has a greater impact on employee productivity at J&T Express Jagalan Surakarta than recruitment tactics. In order to attain the highest level of employee productivity, the organization must thus keep enhancing the caliber of the hiring procedure and incorporate it with other HRM techniques.
An Analysis of The Impact of Daily Activity Reporting Via the Si Tamppan Application on Employee Productivity at The Wonogiri Regency Communication and Informatics Office Endri Sulistyoningsih; Sri Wijiastuti; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This research aims to analyze the effect of daily activity reporting through the SI TAMPPAN application on employee productivity at the Department of Communication and Informatics of Wonogiri Regency. The implementation of the SI TAMPPAN application is part of the Wonogiri Regency Government’s initiative to enhance the effectiveness of employee performance management through systematic and integrated daily activity recording. This research adopts a descriptive qualitative approach. Data were collected through in-depth interviews with employees who actively use the SI TAMPPAN application, direct observation of the daily activity input process, and the review of relevant supporting documents. Data analysis was conducted using NVivo software through coding, thematic categorization, and mapping of relationships among concepts to obtain a comprehensive understanding of how the application influences employee productivity. The findings indicate that daily activity reporting via the SI TAMPPAN application has a positive impact on employee productivity. This impact is reflected in improved discipline in managing working time, clearer work targets and task completion, and increased employee awareness of job responsibilities that must align with Individual Performance Indicators (IKI). Furthermore, the SI TAMPPAN application functions as a monitoring tool that encourages employees to work in a more structured and measurable manner. Nevertheless, this study also identifies technical constraints and variations in employee compliance levels in using the application, which require continuous evaluation and ongoing assistance. In conclusion, daily activity reporting through the SI TAMPPAN application contributes to supporting improvements in employee productivity. However, further refinement in technical aspects and implementation strategies is necessary to ensure that its benefits can be optimally realized.
Employee Performance Analysis in Enhancing Public Service Quality: a Case Study of Tirtomoyo Subdistrict, Wonogiri Regency, Central Java Devi Natasari; Sri Wijiastuti; Zandra Dwanita Widodo
ProBisnis : Jurnal Manajemen Vol. 17 No. 2 (2026): March: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Public service is a fundamental function of local governments that directly interacts with the community, therefore, service quality is a key indicator of governmental performance. As the frontline administrative unit, the subdistrict plays a strategic role in delivering public services. This study aims to analyze the performance of employees at the Tirtomoyo Subdistrict in improving public service quality from the perspectives of both employees and service users, as well as to identify the supporting and inhibiting factors influencing employee performance. A qualitative research approach was employed, with data collected through interviews and observations. The informants consisted of Tirtomoyo Subdistrict employees and community members as service users, selected through purposive sampling. Data analysis was conducted using NVivo 15 software through systematic coding and thematic analysis. The results indicate that employee performance is generally perceived as good, particularly in terms of service attitude, procedural compliance, work competence, and service implementation quality. Employee performance is strongly associated with improvements in public service quality as perceived by the community. Supporting factors include work motivation, organizational culture, teamwork, leadership support, and employee competence, while inhibiting factors include limited infrastructure, high workload, human resource constraints, and insufficient public understanding of service procedures.
The Influence of Promotion Strategy, Service Quality and Brand Image on Client Loyalty at PT Semangart Giri Putra Jenike Bangu Nggona; Zandra Dwanita Widodo; Sri Wijiastuti
ProBisnis : Jurnal Manajemen Vol. 17 No. 1 (2026): February: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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This study aims to analyze the effect of Promotion Strategy, Service Quality, and Brand Image on Client Loyalty at PT Semangart Giri Putra, a company engaged in construction services and project procurement. This research is motivated by the company’s need to maintain long-term client relationships amid increasing competition in the construction industry. The variables examined in this study consist of Promotion Strategy (X1), Service Quality (X2), and Brand Image (X3) as independent variables, and Client Loyalty (Y) as the dependent variable. The research employs a quantitative approach using a survey method. The sampling technique used was purposive sampling, with respondents consisting of clients who had previously collaborated with PT Semangart Giri Putra. Data were collected through questionnaires and analyzed using validity tests, reliability tests, classical assumption tests, and multiple linear regression analysis. The results indicate that Promotion Strategy, Service Quality, and Brand Image have a positive and significant effect on Client Loyalty. In addition, Brand Image plays an important role in strengthening the relationship between service performance and client loyalty.
Co-Authors Devi Natasari Endri Sulistyoningsih Jenike Bangu Nggona Meilan Ardita Cahyani Putri Nur Latifah Zandra Dwanita Widodo