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All Journal Al-Kharaj: Journal of Islamic Economic and Business TRILOGI: Jurnal Ilmu Teknologi, Kesehatan, dan Humaniora
Muhammad Riza Setiawan
Universitas Muhammadiyah Semarang
Humanities Computer Science & IT Economics, Econometrics & Finance Engineering Public Health Other

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Hubungan Beban Kerja dan Komunikasi Interpersonal dengan Burnout Syndrome Perawat Rawat Inap RSUD Brebes: Study Cross-Sectional Muhammad Dzaky Irawan; Muhammad Riza Setiawan; Susilo Budi Pratama
TRILOGI: Jurnal Ilmu Teknologi, Kesehatan, dan Humaniora Vol 7, No 2 (2026)
Publisher : Universitas Nurul Jadid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/trilogi.v7i2.15650

Abstract

Burnout syndrome is a condition characterized by emotional, physical, and mental exhaustion that may affect the quality of healthcare services and the performance of nurse inpatient wards. High job demands and ineffective interpersonal communication may increase the risk of burnout syndrome. This study aimed to analyze the relationship between workload and interpersonal communication and burnout syndrome among healthcare workers in the inpatient wards of Brebes Regional General Hospital. This study employed an analytic observational design with a cross-sectional approach. A total of 60 healthcare workers were selected using a consecutive sampling technique. Data were collected using a workload questionnaire, an interpersonal communication questionnaire, and the Maslach Burnout Inventory-Human Services Survey (MBI-HSS). Data were analyzed using Spearman rank correlation tests. The results showed that most respondents were female (60%), aged 24–37 years (56,7%), and had a working period of 4–14 years (60%). The largest proportio majority of respondents had a moderate workload (63.3%), low levels of interpersonal communication (30%), and moderate levels of burnout syndrome (51.7%). Bivariate analysis revealed that both workload and interpersonal communication were significantly associated with burnout syndrome (p<0.001). It can be concluded that workload and interpersonal communication are significantly related to burnout syndrome among healthcare workers in the inpatient wards of Brebes Regional General Hospital. Workload was positively correlated, while interpersonal communication was negatively correlated with burnout syndrome.
The Relationship between Employment Status, Workload and Social Support on the Performance of Hospital Nurses Dia Safitri; Muhammad Riza Setiawan; Nanik Marfu'ati; Susilo Budi Pratama
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 1 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i1.9766

Abstract

Background: Nurse performance is a crucial indicator for determining the quality of healthcare services in hospitals. Poor nurse performance can increase the risk of adverse events and reduce patient and family satisfaction. Nurse performance is influenced by various indicators, including employment status, workload, and social support. Objective: This study aims to identify the correlation between employment status, workload, and social support with the performance of hospital nurses. Method: This study used an analytical observational design with a cross-sectional approach and purposive sampling technique. The study sample used were 84 nurses working at Dr. Adhyatma Regional General Hospital, MPH Semarang. The instrument in this study used a questionnaire. Data analysis used the chi-square test and the Spearman Rank test. Results: Indicates a substantial correlation between employment status and nurse performance (p = 0.024). And there is a substantial correlation between workload and nurse performance (p = 0.007) and there is a substantial correlation between social support and nurse performance (p = 0.005). Conclusion: There is a substantial correlation between employment status, workload, social support and nurse performance, the lighter the workload, the better the nurse's performance and high social support plays a role in improving nurse performance.
Co-Authors Dia Safitri Muhammad Dzaky Irawan Nanik Marfu'ati Susilo Budi Pratama