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All Journal Promotor: Jurnal Mahasiswa Kesehatan Masyarakat
Nurul Hidayati
Institut Kesehatan Helvetia
Nursing Public Health Other

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The Effect Implementation of Pharmaceutical Service Standards on Increasing Patient Satisfaction at Puskesmas Sedinginan Kab. Rokan Hilir Nurul Hidayati; Nuraini Nuraini; Ramadhani Syafitri Nasution
PROMOTOR Vol. 7 No. 2 (2024): APRIL
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v7i2.686

Abstract

The achievement of pharmaceutical services in Indonesia in 2022 reached 68.87%, exceeding the target of 60%, showing an increase from the previous year which was only 57.10% of the target of 55%. This research aims to see the effect of implementing pharmaceutical service standards on increasing patient satisfaction at the Sejiwan Rokan Hilir Community Health Center in 2023. The research method used was quantitative with a cross-sectional design. The results of the research show that reviewing prescriptions, drug information services, counseling, monitoring drug side effects, monitoring drug therapy, and evaluating drug use influence increasing patient satisfaction at the Sejiwan Rokan Hilir Community Health Center in 2023.
Co-Authors Nuraini Nuraini Ramadhani Syafitri Nasution