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Transformational leadership and its role in driving organizational performance in the digital era Ni Luh Eka Armoni; Ni Ketut Narti; Kadek Eni Marhaeni; Ni Luh Made Wijayati
Journal of Commerce, Management, and Tourism Studies Vol. 5 No. 1 (2026): April 2026
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v5i1.404

Abstract

In the contemporary digital era, organizations face unprecedented challenges and opportunities that require adaptive, visionary, and innovative leadership. Transformational leadership has emerged as a critical framework for guiding organizational performance through rapid technological change, market volatility, and evolving employee expectations. This article examines the role of transformational leadership in enhancing organizational performance by fostering innovation, digital readiness, and employee engagement. Drawing upon existing theoretical perspectives and recent empirical findings, the study highlights how transformational leaders inspire commitment, empower teams, and promote a culture of continuous learning that aligns with digital transformation strategies. The discussion further explores how digital tools and platforms provide new avenues for leaders to communicate vision, encourage collaboration, and drive organizational agility. Additionally, the paper identifies potential barriers to effective transformational leadership in the digital context, including resistance to change, skill gaps, and technological disruptions. By integrating leadership theory with contemporary digital practices, this article offers valuable insights for both scholars and practitioners in business management. The findings suggest that transformational leadership is not only essential for sustaining competitiveness but also for ensuring long-term organizational resilience in a rapidly changing environment.
Digital transformation in administrative mail management: Evaluating NADIA’s impact on accuracy, speed, and compliance Ni Kadek Sinta Septiadana; I Made Widiantara; Ni Luh Eka Armoni; Majid Wajdi; Augustine Etim Effiong
Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan Vol. 2 No. 2 (2025): September 2025
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/kpsbsl.v2i2.121

Abstract

This study aims to examine the procedure for managing incoming letters using the NADIA (Naskah Dinas InJourney Airports) application at PTAPI. The implementation of the NADIA application represents a shift from conventional manual correspondence to a more integrated, digital-based document management system. The objective of this research is to describe and evaluate the effectiveness, efficiency, and challenges of managing incoming correspondence through the NADIA system. A qualitative descriptive method was employed, using data collection techniques such as observation, interviews with key administrative personnel, and documentation review of incoming letters and related correspondence procedures. The analysis focused on stages of the incoming mail process, which include document receipt, classification, digital distribution, and archiving, all facilitated by the NADIA system. Findings show that the NADIA application has significantly improved the traceability, accuracy, and timeliness of handling incoming letters. It allows better monitoring, reduces document loss, and promotes environmentally friendly practices by minimizing paper use. However, several challenges were identified, such as limited training for users, occasional technical issues, and adaptation barriers among senior staff. The study concludes that while the NADIA application enhances administrative efficiency, its effectiveness depends largely on adequate socialization, infrastructure readiness, and continuous technical support. It is recommended that PTAPI improve training and provide user support to optimize the application’s potential and ensure consistent use across departments