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Dyah Lituhayu
Program Studi S1 Administrasi Publik
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ANALISIS PROSES COLLABORATIVE GOVERNANCE DALAM PROGRAM CORPORATE SOCIAL RESPONSIBILITY (CSR) DI KABUPATEN PURBALINGGA Hayyu Gress Violin; Dyah Lituhayu
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56848

Abstract

The Corporate Social Responsibility (CSR) program is an important instrument in supporting regional development because it can complement the limitations of the government budget through targeted and sustainable contributions from the private sector. Purbalingga Regency still faces obstacles in implementing the CSR Program, in terms of the lack of a CSR Forum, the lack of collaborative governance between actors, and several companies implementing CSR programs independently. This study aims to analyze the collaborative governance process in the formation of a CSR forum to support the Corporate Social Responsibility (CSR) program in Purbalingga Regency and its inhibiting factors. The analysis uses the Collaborative Governance process theory according to Ansell & Gash (2008), which goes through five stages: face-to-face dialogue, building trust, commitment to the process, mutual understanding, and interim results. Another theory used is the factors influencing collaboration according to Mattesich & Monsey (1992), which goes through six stages: environment, membership, process/structure, communication, goals, and resources. The research approach used is descriptive qualitative through in-depth interviews and documentation of local government, DPRD, and the private sector. The results of the study show that the implementation of the CSR Program in Purbalingga Regency has not been optimal, as indicated by the local government's lack of facilitative and coordinative role in implementing Regional Regulation No. 10 of 2023, the absence of a CSR Forum as a collaborative institutional platform, and weak communication between the executive and legislative branches, accompanied by a lack of dialogue between actors. In addition, differences in interests between the local government and the private sector that have not been managed through collaborative mechanisms also hinder the formation of trust, shared commitment, and the integration of CSR into regional development governance in a systematic and sustainable manner.
KOORDINASI ANTAR ORGANISASI PERANGKAT DAERAH DALAM MENANGANI PASCA BENCANA TANAH LONGSOR KOTA SEMARANG Fadhly Firman Syafrudin; Dyah Lituhayu
Journal of Management and Public Policy Vol 15, No 3: Juli 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i3.57480

Abstract

The high frequency of landslide disasters occurring in the upper area of Semarang City requires coordinated and integrated post-disaster management. This study aims to analyze the coordination between the Regional Disaster Management Agency (BPBD) of Semarang City and other local government agencies (OPD), as well as to identify the inhibiting factors in the coordination process. This study focuses on inter-agency coordination in post-landslide disaster management within the governmental scope, while previous studies have primarily focused on government collaboration, disaster mitigation, and emergency disaster response. This research employed a descriptive qualitative method with data collection techniques including interviews, observations, literature studies, and documentation. The results show that post-landslide disaster management has been carried out by utilizing information technology, such as WhatsApp Groups and the Lapor Semar platform, to accelerate information exchange. The existence of the Disaster Risk Reduction Forum (FPRB) also serves as an important forum for uniting efforts between volunteers and government agencies. Several coordination barriers were identified, including lengthy bureaucratic procedures in distributing unexpected expenditure funds (BTT), situational coordination patterns, and the absence of routine coordination schedules. The novelty of this study lies in its focus on post-landslide disaster coordination among local government agencies in Semarang City, emphasizing vertical and horizontal coordination patterns within the context of post-disaster rehabilitation and reconstruction. This study concludes that coordination requires stronger functional integration, bureaucratic simplification, disaster training and simulations, and the establishment of routine coordination schedules to improve the effectiveness of post-disaster management.
IMPLEMENTASI KEBIJAKAN UPAH MINIMUM KOTA (UMK) DI KOTA CILEGON Salma Nurcholisa; Dyah Lituhayu
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.57042

Abstract

The Municipal Minimum Wage (UMK) is a wage policy that must be implemented by all districts/cities, including Cilegon City. However, violations of wage payments that do not comply with regulations still occur. The Cilegon City Manpower Office and the Labor Inspection Unit (UPTD) play key roles in monitoring and enforcing the policy, with Law No. 6 of 2023 serving as its legal basis. This study aims to analyze the implementation of the UMK policy and its driving and inhibiting factors using Merilee S. Grindle’s theory. It employs a descriptive qualitative method through interviews and observations, with purposive and snowball sampling techniques. The findings indicate that the UMK policy is intended to ensure workers’ decent living standards, wage certainty, and a balance between workers and employers. However, challenges remain, especially among service providers and small to medium enterprises prone to violations. Supporting factors include stakeholder commitment, policy benefits, and effective communication, while inhibiting factors include limited government capacity, tender system issues, budget constraints, dual complaint mechanisms, and weak supervision. Recommendations include strengthening institutional capacity, improving coordination, and enhancing supervision.
PENGARUH KUALITAS PELAYANAN TERHADAP BEHAVIORAL INTENTION (NIAT PERILAKU) PENGGUNA LIGHT RAIL TRANSIT (LRT) JABODEBEK Rizka Meutia Ardita; Dyah Lituhayu
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56908

Abstract

Jakarta is the center of national economic and educational activities thus playing a significant role in increasing commuter mobility in the Greater Jakarta area. High commuter activity has an impact on high levels of traffic congestion. Approximately 79.02% of people in the Greater Jakarta area choose to use private vehicles, while only 19.52% use public transportation. This situation causes significant economic losses, prompting the government to build the Jabodebek Light Rail Transit (LRT) as one of the National Strategic Projects to reduce congestion, discourage the use of private vehicles, and provide integrated public transportation in the Greater Jakarta area. However, after more than two years of operation, the Jabodebek LRT still faces various complaints regarding service quality that could potentially affect user satisfaction and behavioral intention. This study aims to analyze the influence of service quality on Behavioral Intention through Jabodebek LRT User Satisfaction. This is an explanatory research study with 100 respondents obtained through purposive sampling and convenience sampling. Data analysis was performed using SmartPLS4. The results of the study indicate that Service Quality has a positive and significant effect on User Satisfaction (β = 0.680), Service quality has a positive and significant effect on behavioral intention (β = 0.282), while user satisfaction has a positive and significant effect on behavioral intention (β = 0.546). The indirect effect of service quality on behavioral intention through user satisfaction is also proven to be significant (β = 0.371). Recommendations in this study include optimizing the signaling system, operating reserve trains during peak hours, improving station facility maintenance, improving the layout of directional signs, increasing the speed of communication regarding operational disruptions, improving employee responsiveness to complaints and emergency situations, proactively offering assistance, and developing a special complaint channel for Jabodebek LRT users.
ANALISIS IMPLEMENTASI KEBIJAKAN SISTEM SELF-ASSESSMENT TERHADAP WAJIB PAJAK UMKM DI KABUPATEN SEMARANG Fabio Aryaduta; Dyah Lituhayu
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.57033

Abstract

The implementation of the self-assessment system policy constitutes a governmental effort to promote taxpayer independence, awareness, and compliance in fulfilling their tax obligations autonomously. However, in practice, the implementation of this policy continues to encounter various constraints, including limited tax literacy, low levels of taxpayer awareness, and suboptimal formal compliance. These conditions are also evident among MSME taxpayers in the Ungaran area of Semarang Regency, who still exhibit relatively limited levels of understanding, awareness, compliance, and administrative capability. This study aims to analyse the implementation of the self-assessment system policy among MSME taxpayers in Semarang Regency and to identify the factors that hinder its implementation. The research adopts a descriptive qualitative approach, with data collected through interviews, observations, and the review of official documents. The analysis of policy implementation refers to the framework proposed by Siti Kurnia Rahayu, which encompasses taxpayer understanding, awareness, compliance, administrative capability, as well as the quality of socialisation and assistance provided by implementers. Meanwhile, the inhibiting factors are analysed using the policy implementation model of Mazmanian and Sabatier, which includes problem characteristics, the ability of the policy to structure the implementation process, and environmental variables external to the policy. The findings indicate that the implementation of the self-assessment system policy among MSME taxpayers in Semarang Regency has not yet been optimal. Although taxpayers have fulfilled their tax obligations, their level of independence and awareness in calculating, paying, and reporting taxes has not been fully established. Consequently, taxpayer compliance tends to remain formalistic and dependent on the supervision of tax authorities. This condition is clearly inconsistent with the intended objectives of the policy implementation.
IMPLEMENTASI KEBIJAKAN UPAH MINIMUM KOTA (UMK) DI KOTA CILEGON Salma Nurcholisa; Dyah Lituhayu
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.57044

Abstract

The Municipal Minimum Wage (UMK) is a wage policy that must be implemented by all districts/cities, including Cilegon City. However, violations of wage payments that do not comply with regulations still occur. The Cilegon City Manpower Office and the Labor Inspection Unit (UPTD) play key roles in monitoring and enforcing the policy, with Law No. 6 of 2023 serving as its legal basis. This study aims to analyze the implementation of the UMK policy and its driving and inhibiting factors using Merilee S. Grindle’s theory. It employs a descriptive qualitative method through interviews and observations, with purposive and snowball sampling techniques. The findings indicate that the UMK policy is intended to ensure workers’ decent living standards, wage certainty, and a balance between workers and employers. However, challenges remain, especially among service providers and small to medium enterprises prone to violations. Supporting factors include stakeholder commitment, policy benefits, and effective communication, while inhibiting factors include limited government capacity, tender system issues, budget constraints, dual complaint mechanisms, and weak supervision. Recommendations include strengthening institutional capacity, improving coordination, and enhancing supervision.
Co-Authors Fabio Aryaduta Fadhly Firman Syafrudin Hayyu Gress Violin Rizka Meutia Ardita Salma Nurcholisa