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All Journal Nusantara Hasana Journal JUPARITA: Jurnal Pariwisata Tawangmangu
Frans Favo Purba S
Universitas Efarina
Agriculture, Biological Sciences & Forestry Arts Humanities Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Nursing Social Sciences

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PENGEMBANGAN SISTEM PENJAMINAN MUTU LAYANAN PENDIDIKAN DASAR–MENENGAH MELALUI AUDIT INTERNAL DAN PELATIHAN KARYAWAN Uning Heri Gagarin; Yeni Trisna Purba; Frans Favo Purba S
Nusantara Hasana Journal Vol. 5 No. 3 (2025): Nusantara Hasana Journal, August 2025
Publisher : Yayasan Nusantara Hasana Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59003/nhj.v5i3.2002

Abstract

This community service activity (PkM) aims to develop and strengthen the Quality Assurance System for primary and secondary education services through the implementation of internal audits and staff training (teachers and education personnel). The partners’ challenges generally include poorly organized quality documents, non-standardized service SOPs, program implementation that is not consistently aligned with plans, a lack of routine data-based monitoring, and undocumented follow-up actions on findings. The interventions are carried out through mapping educational service processes, developing standards/SOPs and audit instruments, training internal auditors and service staff (academic administration, student services, and parent services), conducting internal audits in priority areas, and assisting in the preparation of corrective and preventive action (CAPA) plans. The main outputs include a concise quality manual, a package of SOPs, audit instruments, audit reports and follow-up action plans, as well as a PDCA (Plan–Do–Check–Act) cycle mechanism ready for sustainable implementation.
Faktor-faktor yang Mempengaruhi Adopsi Produk Ramah Lingkungan di Kalangan Milenial Perkotaan Uning Heri Gagarin; Yeni Trisna Purba; Frans Favo Purba S
Jurnal Pariwisata Tawangmangu Vol 3 No 2 (2025): July 2025
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/juparita.v3i2.1000

Abstract

This study aims to analyze the factors influencing the adoption of eco-friendly products among urban millennials in Indonesia and to develop a predictive model and effective intervention strategies to reduce the green attitude–behavior gap. The research employed a mixed-methods design using a sequential explanatory approach: a quantitative phase through surveys to test relationships among variables and hypotheses, followed by a qualitative phase using in-depth interviews, focus group discussions, expert interviews, and observations in retail outlets. The population consisted of urban millennials aged 25–40 living in metropolitan cities with at least one million residents. The quantitative sample included 600 respondents, while the qualitative phase involved 40 participants plus experts and retail observations. The findings indicate that eco-friendly product adoption is significantly shaped by internal factors (environmental values and knowledge), external factors (social influence and economic conditions), and product characteristics (quality and innovativeness). Environmental values positively affect environmental concern (β = 0.52; p < 0.001), while price sensitivity negatively affects purchase intention (β = −0.32; p < 0.001). Product availability also enhances perceived behavioral control (β = 0.40; p < 0.001). The study further confirms moderating effects of green self-identity, income level, urban infrastructure, and product innovativeness. Four main adoption segments were identified (Green Champions, Selective Adopters, Price-sensitive Considerers, and Skeptical Non-adopters). The study proposes the Urban Millennial Green Adoption Model (UMGAM), integrating input factors (individual, social, contextual), processing mechanisms (cognitive, affective, behavioral), and adoption and impact outcomes. The results are expected to guide producers, retailers, and policymakers in designing more targeted strategies to promote sustainable consumption.
Co-Authors Uning Heri Gagarin Yeni Trisna Purba