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All Journal JOURNAL SCIENTIFIC OF MANDALIKA (JSM) International Journal Management and Economic (IJME) MANAGER: Journal of Management and Administration Science
Punang Amaripuja
Universitas Muhammadiyah Yogyakarta
Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Other

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Pengaruh moderasi komitmen keagamaan terhadap pengaruh atribut islami pada kepuasan pelanggan (Studi empiris pelanggan bank BMT beringharjo) Punang Amaripuja; Dina Assyifa Rahmah
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 7 No. 4 (2026): (In Progress)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol7iss4pp595-601

Abstract

This research aims to analyze the influence of religious commitment as a moderating variable on the influence of Islamic attributes in the context of sharia banking on customer satisfaction. The research was conducted by distributing questionnaires to 158 Bank BMT Beringharjo customer respondents as research samples. This research use a quantitative approach moderated regression analysis is used as an analytical tool to test research hypotheses. This study found that the embedding of Islamic attributes in BMT Bank services was positively correlated customer satisfaction. In addition, it was found that the moderating effect of the religious commitment variable is significant on two Islamic attributes, namely, Physical Islamic Attributes and Non-Physical Islamic Attributes. This article provides an understanding of how Islamic attributes influence satisfaction and the role of religious commitment as a moderator. This research was conducted with only one sample taken object of Bank BMT Beringharjo in Yogyakarta. So generalizations need to be done with caution. This paper includes implications for service strategy in the sector service industry, especially sharia banking, including the importance of service strategies based on customer experience, moderation between compliance with Islamic law and customer comfort as well as customization of services based on customers preference
Pengaruh website quality terhadap user perceived value (studi empiris pada e-commerce tokopedia) Punang Amaripuja; Affiana Aulia
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 7 No. 5 (2026)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol7iss5pp758-768

Abstract

This study aims to determine the effect of website quality on user perceived value on one of the e-commerce in Indonesia. This study is a quantitative study with Tokopedia e-commerce as the object, the sample obtained in this study amounted to 143 respondents whose data will later be processed using SPSS 29. The results of this study indicate that usability, information quality, service interaction quality, and website quality have a significant positive influence on user perceived value. While for open questions, the results are that the majority of respondents said that Tokopedia has good performance and has a good website. This study consists of 3 independent variables and 1 dependent variable where the website quality variable consists of 3 independent variables, namely usability, information quality, and service interaction quality. Based on the researcher's direct experience in this research process, the Tokopedia website must maintain and improve the services provided to users. This is because users have experienced good service when transacting on the Tokopedia website and the Tokopedia website must maintain and improve the appearance of the website. This is because users have had a positive experience with the appearance of the Tokopedia website. This study used Google Forms to collect data, but it was not possible to ask follow-up questions to clarify the answers. The open-ended questions presented a weakness in the respondents' responses. Furthermore, the open-ended questions presented difficulties in processing because the answers were difficult to classify.
PENGARUH BERBAGI PENGETAHUAN DAN KEMAMPUAN INOVASI INDIVIDU TERHADAP KINERJA KARYAWAN Punang Amaripuja; Nafisa Fairuztsany Amara Putri
MANAGER: Journal of Management and Administration Science Vol. 3 No. 3 (2025): MANAGER: Journal of Management and Administration Science, April 2025
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v3i3.735

Abstract

Penelitian ini bertujuan untuk menganalisis Pengaruh Berbagi Pengetahuan dan Kemampuan Inovasi Individu terhadap Kinerja Karyawan. Subjek dalam penelitian ini adalah karyawan Universitas Muhammadiyah Yogyakarta dengan durasi minimal sudah bekerja di Universitas Muhammadiyah Yogyakarta selama minimal satu tahun. Dalam penelitian ini, sampel berjumlah 160 responden dengan menggunakan metode purposive sampling. Alat analisis yang digunakan adalah Structural Equation Model (SEM) melalui program AMOS. Berdasarkan analisis yang telah dilakukan, diperoleh hasil bahwa berbagi pengetahuan berpengaruh secara positif dan signifikan terhadap kinerja karyawan, berbagi pengetahuan berpengaruh secara positif dan signifikan terhadap kemampuan inovasi produk, berbagi pengetahuan berpengaruh secara positif dan signifikan terhadap kemampuan inovasi proses, kemampuan inovasi produk berpengaruh secara positif dan signifikan terhadap kinerja karyawan, kemampuan inovasi proses berpengaruh secara positif dan signifikan terhadap kinerja karyawan, berbagi pengetahuan berpengaruh secara positif dan signifikan terhadap kinerja karyawan yang dimediasi oleh kemampuan inovasi produk, dan berbagi pengetahuan berpengaruh secara positif dan signifikan terhadap kinerja karyawan yang dimediasi oleh kemampuan inovasi proses.
DEVELOPMENT OF A BUSINESS ECOSYSTEM MODEL OF DIGITAL PLATFORMS USING VALUE NETWORK AND BEHAVIORAL ANALYSIS: CASES IN INDONESIA Siti Dyah Handayani; Fauziyah; Punang Amaripuja; Mohammad Nabil Almunawar; Muhammad Abid Asy Syafiq
International Journal Management and Economic Vol. 5 No. 1 (2026): January: International Journal Management and Economic
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijme.v5i1.1190

Abstract

With an estimated 171 million internet users from a population of 267 million people in 2019 reported by the Association of Indonesian Internet Providers (APJII, 2019), e-commerce systems have a huge potential to be used as a platform for entrepreneurs. Muhammadiyah University of Yogyakarta has responded to this opportunity by developing the Bedukmutu platform to provide business opportunities for its stakeholders, especially for academic and administrative staff. Bedukmutu has the main objective to manage the economic potential of Muhammadiyah members. The research aims to utilize both the business ecosystem model and the UTAUT (Unified Theory of Acceptance and Use of Technology) theory to analyze the use of Bedukmutu.
Co-Authors Affiana Aulia Dina Assyifa Rahmah Fauziyah Mohammad Nabil Almunawar Muhammad Abid Asy Syafiq Nafisa Fairuztsany Amara Putri Siti Dyah Handayani