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All Journal Jurnal Bisnis dan Ekonomi
Yulian Sari
Institut Informatika dan Bisnis Darmajaya
Economics, Econometrics & Finance

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Faktor yang mempengaruhi Public Satisfaction di Kelurahan Beringin Raya: Factors influencing public satisfaction in Beringin Raya Subdistrict Yulian Sari; Khaidarmansyah Khaidarmansyah
Jurnal Bisnis dan Ekonomi Vol 4 No 2 (2026): Jurnal Bisnis dan Ekonomi
Publisher : OGZ Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61597/jbe-ogzrp.v4i2.201

Abstract

Objective: This study aims to determine the importance of the variables in serving public satisfaction in the Beringin Raya sub-district. Methodology: This study applies a quantitative approach and uses multiple linear regression with SPSS 26 analysis tools. Research Results: Partially, Managerial Support and Quality of Service variables have a significant effect on public satisfaction, while Work Discipline does not. Simultaneous results show that all variables have an effect on public satisfaction. The R-square value in this study is 70%, with the remainder outside of this study.
Co-Authors Khaidarmansyah Khaidarmansyah