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All Journal Journal of Development Administrations Thinking Understand: Public and Business Administration (DATU)
Jumaidi Jumaidi
Sekolah Tinggi Ilmu Administrasi Amuntai
Social Sciences

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PENGARUH KOMPETENSI TERHADAP KINERJA PEGAWAI PADA DINAS SOSIAL, PEMBERDAYAAN PEREMPUAN DAN PERLINDUNGAN ANAK SERTA PEMBERDAYAAN MASYARAKAT DAN DESA KABUPATEN BALANGAN Vera Febriana; Jumaidi Jumaidi; Reno Affrian
Journal of Development Administrations Thinking Understand: Public and Business Administration (DATU) Vol. 1 No. 1 (2024): Journal of Development Administrations Thinking Understand: Public and Business
Publisher : PPPM STIA Amuntai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36658/datu.v1.i1.467

Abstract

Permasalahan yang terjadi dalam kaitannya dengan pengaruh kompetensi terhadap kinerja pegawai adalah Pengetahuan pegawai terhadap tugas pokok dan fungsi yang masing rendah, keterampilan pegawai dalam melaksanakan pekerjaan masih kurang, rendahnya inisiatif kerja pegawai pelaksanaan dan penyelesaian pekerjaan dan rendahnya komunikasi antar pegawai dengan atasan. Tujuan penelitian adalah untuk mengetahui Pengaruh Kompetensi Terhadap Kinerja Pegawai dan besar pengaruhnya. Jenis penelitian yang digunakan adalah metode penelitian kuantitatif dengan teknik pengumpulan data angket, observasi dan dokumentasi, dan menggunakan teknik total sampling untuk penentuan sampel yang berjumlah 53 responden, metode analisis data meliputi Uji Validitas, Uji Reliabilitas, Uji Asumsi Klasik dan Uji Hipotesis yang kemudian dibantu dengan aplikasi pengolah data statistik yakni IBM SPSS 26.0 Statistik For Windows. Hasil dari penelitian menyatakan bahwa Terdapat pengaruh positif dan signifikan antara kompetensi terhadap kinerja pegawai pada DinsosP3AMD Kabupaten Balangan. Hal ini dibuktikan dengan Nilai koefisien regresi (Uji t) untuk variabel kompetensi adalah 5.855 atau lebih besar dari 0.200758 (t Tabel) dan nilai signifikansi 0,000 < 0,05. Besar pengaruh kompetensi terhadap kinerja pegawai ditunjukkan dari nilai R Square sebesar 0,402 atau 40,2%. Kemudian secara persentase pengaruh variabel kompetensi terhadap variable kinerja pegawai sebesar 40,2% sedangkan sisanya sebesar 59,8% dipengaruhi dan dijelaskan oleh variabel lain yang tidak diteliti.
THE INFLUENCE OF SERVICE QUALITY ON PUBLIC SATISFACTION AT THE AMUNTAI SELATAN SUB-DISTRICT OFFICE, HULU SUNGAI UTARA REGENCY. Fatimah Fatimah; Jumaidi Jumaidi; Agus Surya Dharma
Journal of Development Administrations Thinking Understand: Public and Business Administration (DATU) Vol. 2 No. 2 (2026): Journal of Development Administrations Thinking Understand: Public and Business
Publisher : PPPM STIA Amuntai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36658/datu.v2.i2.1697

Abstract

Services at the Amuntai Selatan District Office, Hulu Sungai Utara Regency are still faced with a number of obstacles, such as the uncertainty of service completion time, employee capabilities that are not fully in line with their duties and functions, and the low level of public satisfaction. Based on these conditions, this study was conducted to analyze the effect of service quality on public satisfaction. This study uses a quantitative approach with data collection techniques in the form of questionnaires, observation, and documentation. Based on calculations with the Slovin formula, the number of samples used was 56 respondents. Data processing and analysis were carried out through several stages, including validity tests, reliability tests, classical assumption tests, simple linear regression analysis, t-tests as hypothesis tests, and coefficient of determination tests, with the help of the IBM SPSS version 25 application. The results of the study prove that service quality has a significant influence on public satisfaction at the Amuntai Selatan District Office, Hulu Sungai Utara Regency. This is indicated by the regression equation Y = 4.923 + 0.678X, which means that every increase in service quality will increase public satisfaction by 0.678 or 68%. The calculated t-value of 12.422 is greater than the t-table value of 1.674 with a significance level of 0.000 (<0.05), so the alternative hypothesis is accepted. In addition, a correlation coefficient of 0.861 and a determination coefficient of 74% were obtained, indicating that the influence of service quality on public satisfaction is classified as very strong
Co-Authors Agus Surya Dharma Fatimah Fatimah Reno Affrian Vera Febriana