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All Journal Techne: Journal of Engineering, Technology and Industrial Applications Oikonomia Review: Journal of Economics, Management, and Accounting
Siti Farhana Ismail Siti Farhana Ismail
Universiti of Malaysia Sabah
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Transportation

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Thermal in Cold Chain Logistics: Modeling Time-Above-Threshold Risk under Sensor Uncertainty, Door-Open Events, and Packaging Variability Siti Farhana Ismail Siti Farhana Ismail
Techne: Journal of Engineering, Technology and Industrial Applications Vol. 1 No. 4 (2025): Techne: Journal of Engineering, Technology and Industrial Applications
Publisher : Kalam Practica Media

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This article presents an engineering-oriented framework that models cold chain thermal control as an end-to-end decision system and quantifies how uncertainty propagates from sensing and environment through exposure modeling and escalation logic into distributional outcomes that matter in operations, including probability of temperature threshold exceedance, expected time-above-threshold per shipment, probability of quality excursion beyond allowable exposure, and the effectiveness of mitigation actions such as pre-cooling, lane-specific packaging selection, and staged escalation during dwell. A scenario-based quantitative study is developed for generic refrigerated transport and cross-dock handling of high-risk perishables and temperature-sensitive products, comparing four operational architectures: baseline compliance logging, increased sensor density without governance, model-based exposure forecasting with limited drift handling, and a governance-optimized two-tier approach that constrains nuisance alarms while improving time-to-decision through drift-aware plausibility checks, door-event segmentation, and staged interventions. Results indicate that tail exposure behavior is dominated by door-open frequency and decision latency rather than by mean trailer temperature, that adding sensors without governance can increase workload and reduce response discipline, and that the two-tier governed approach reduces both exceedance probability and nuisance alarms while improving intervention timeliness, especially under high-variability loading conditions. Up to three copy-ready tables and full prompts for data-driven figures are provided for Techne submission.
ESG Practices, Access to Finance, and Firm Performance among Malaysian SMEs: A Trust-Based Capability Perspective Nur Aina Hamzah Nur Aina Hamzah; Siti Farhana Ismail Siti Farhana Ismail; Ahmad Faizal Rahim Ahmad Faizal Rahim
Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 1 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting
Publisher : Kalam Practica Media

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This study examines how ESG practices relate to SME performance in Malaysia, focusing on the enabling role of access to finance and the moderating influence of market turbulence. Drawing on the Resource-Based View and stakeholder-oriented trust mechanisms, we conceptualize ESG as an organizational capability that can strengthen legitimacy and reduce perceived risk, thereby improving financing outcomes and operational performance. Survey data were collected from 402 Malaysian SMEs across manufacturing, services, and agribusiness sectors. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the analysis indicates that ESG practices are positively associated with firm performance, with access to finance operating as a partial mediator. The relationship strengthens under higher market turbulence, suggesting that ESG operates as a resilience-enhancing capability when external volatility increases. The study contributes to ESG literature by explaining performance pathways in the SME context and offering an ASEAN-relevant perspective on how sustainability-related capabilities translate into tangible outcomes. The findings suggest that policy initiatives supporting ESG adoption—especially those linked to green financing and disclosure assistance—may improve both firm competitiveness and financial inclusion among SMEs.
Sustainability-Oriented HRM, Employee Engagement, and Service Quality in Indonesian Hospitality SMEs: The Mediating Role of Green Organizational Commitment Siti Farhana Ismail Siti Farhana Ismail; Nguyễn Thị Thu Hà Nguyễn Thị Thu Hà
Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 2 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting
Publisher : Kalam Practica Media

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Hospitality SMEs in Southeast Asia face rising expectations to adopt sustainability practices while recovering from demand volatility and workforce turnover. Human resource management plays a central role in translating sustainability goals into everyday service behavior, yet evidence on how sustainability-oriented HRM affects service quality in small hospitality firms remains limited. This study examines how sustainability-oriented HRM practices influence service quality in Malaysian hospitality SMEs through employee engagement and green organizational commitment. Drawing on the Ability–Motivation–Opportunity framework and organizational commitment theory, the model conceptualizes sustainability-oriented HRM as recruitment, training, performance management, and involvement practices aligned with environmental and social responsibility. Survey data were collected from 389 employees across small hotels and restaurants in three Malaysian tourism areas. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test direct effects and parallel mediation. Results indicate that sustainability-oriented HRM strengthens employee engagement and green commitment, which in turn improve perceived service quality. Green commitment partially mediates the HRM–service quality relationship and complements the engagement pathway. The findings suggest that sustainability in hospitality SMEs becomes operationally meaningful when HR practices build psychological attachment to green values and create opportunities for employees to translate those values into customer-facing behavior. Practical implications emphasize aligning training and incentives with sustainability routines, strengthening employee voice, and designing low-cost green engagement practices suitable for SME constraints.
Co-Authors Ahmad Faizal Rahim Ahmad Faizal Rahim Nguyễn Thị Thu Hà Nguyễn Thị Thu Hà Nur Aina Hamzah Nur Aina Hamzah