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All Journal International Journal of Entrepreneurship, Business, and Creative Economy Humanities, Society, and Community (HSC)
Jesus P Briones
First Asia Institute of Technology and Humanities; World Citi Colleges; University of Batangas
Humanities Economics, Econometrics & Finance Social Sciences

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Relationship Between Job Satisfaction and Employee Retention: Evidence from an Information Technology Company in the Philippines Alvin Francis Rommel M Molina; Pamela C Sangil; Lyle Anthony Jowill G Villas; Ravenna M Dela Cruz; Len P Macariola; Hyacinth A Crisostomo; Christian D Lleno; Jesus P Briones
Humanities, Society, and Community Vol. 2 No. 2 (2025): Humanities, Society, and Community
Publisher : Research Synergy Foundation Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/hsc.v2i2.3191

Abstract

Job satisfaction is critical to employee retention, particularly in the information technology (IT) industry. This study examines the relationship between job satisfaction and employee retention in an IT company in the Philippines. Using a descriptive-correlational research design, data were gathered from 99 IT professionals from an IT company using a convenience sampling technique. An adapted questionnaire formatted in Google Forms was used and distributed through email and Messenger to the respondents from January 29 to 31, 2025. Using Jamovi statistical software, data were analyzed using frequency, percentage, weighted mean, and Pearson’s correlation analysis. Findings revealed that employees are generally satisfied with working with an IT company, contributing to their retention. The findings further revealed that compensation, career advancement opportunities, and supervisory support had the strongest correlations with employee retention, confirming that financial stability, growth prospects, and effective leadership play critical roles in workforce sustainability. Although workplace relationships and job content contributed positively to job satisfaction, their impact on retention was relatively weaker, indicating that either social bonds or the nature of work may not entirely prevent employee turnover. The proposed strategies by the researchers are suggested as a guide to further improve job satisfaction and employee retention in the subject IT company. This study can be a reference for IT companies and other organizations with highly skilled workforces that prioritize employee satisfaction and adopt holistic retention strategies that include financial and career advancement possibilities
Impact of Balanced Scorecard Implementation to Employee Well-Being: Evidence from a Manufacturing Company in Vietnam Edsel A Patal; Nguyễn Sinh Công; Trịnh Huy Ngọc; Jesus P Briones; Joanna Paula E Verano
International Journal of Entrepreneurship, Business, and Creative Economy Vol. 5 No. 2 (2025): July
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijebce.v5i2.3351

Abstract

Well-being of employees is important in order to provide prompt and committed production of high-quality products and services in manufacturing industries. This study investigated the relationship between balanced scorecard (BSC) implementation and employee well-being (EWB) in a manufacturing company in Vietnam. Recognizing the importance of both BSC as a strategic tool and EWB as a driver of organizational success, the researchers aimed to address the limited research directly evaluating the impact of BSC implementation on the wide range of EWB dimensions. Using a quantitative-descriptive research method, data were collected from 350 employees from a manufacturing company in Vietnam through a self-structured questionnaire formatted in HMIS scientific survey software form and distributed via electronic mail and messenger. The data were analyzed using frequency, percentage, weighted mean, and simple linear regression. The findings revealed a high level of BSC implementation and a correspondingly high level of EWB within the studied company. The findings revealed a significant positive relationship between all dimensions of BSC and the key dimensions of EWB. The study concluded that BSC implementation positively influences EWB by providing a clearer understanding of organizational strategy, increasing employees' sense of purpose, and aligning individual efforts with strategic goals. The study also proposed guidelines for BSC implementation to further enhance EWB. The study offers managers useful, evidence-based recommendation on how the use BSC can improve and maintain EWB for mutual gain of both the organization and employees.
Co-Authors Alvin Francis Rommel M Molina Christian D Lleno Edsel A Patal Hyacinth A Crisostomo Joanna Paula E Verano Len P Macariola Lyle Anthony Jowill G Villas Nguyễn Sinh Công Pamela C Sangil Ravenna M Dela Cruz Trịnh Huy Ngọc