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All Journal People and Behavior Analysis (PBA)
Joanna Paula E Verano
Southern Luzon State University
Social Sciences

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Work Overload and Its Impact on Staff Retention Among Non-Teaching Personnel of Public Elementary Schools in the Philippines Maricar Q Baes; Rose Lyn C Dinglasan; Niña Faye A Patal; Christine Rellama; Jesus Briones; Joanna Paula E Verano
People and Behavior Analysis Vol. 3 No. 1 (2025): January - April Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v3i1.3030

Abstract

Effective staff retention strategies are essential in the workplace to address employee turnover, improve work-life balance, and promote employee commitment to the organization. This study examined the impact of work overload on staff retention in public elementary schools in the Philippines, focusing on 148 non-teaching personnel. Employing a descriptive-quantitative research design, data were gathered through a researcher-structured questionnaire formatted in Google Forms and distribution was made online via the personal email addresses of non-teaching personnel. The data were analyzed using frequency, percentage, weighted mean, standard deviation, and Pearson correlation coefficient as statistical tools. The findings revealed that work overload is prevalent, with task demands, time pressure, and role ambiguity identified as critical stressors. However, despite the workload experienced by the non-teaching personnel they are still committed to stay with the organization. Time pressure, work hours, and role ambiguity showed significant correlations with job satisfaction and organizational commitment, while resource availability and task demand exhibited no direct influence on staff retention. These findings suggest that external factors and personal resilience may mitigate the impact of work overload. Based on the findings of the study, a strategy roadmap for improving staff retention is proposed. This study is essential for an organization seeking to improve staff retention and the long-term success created through workload distribution and clarifying roles in the workplace.
Management System Adoption: Its Effect on Employee Satisfaction and Productivity in a Local Drugstore in the Philippines Czedrick Faller; Khyla Marie M Gamil; Joel B Casungcad; Mary Rhanessa Edar; Franz Aries N Ilao; Jesus P Briones; Joanna Paula E Verano
People and Behavior Analysis Vol. 3 No. 2 (2025): September
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v3i2.3317

Abstract

The effective implementation of a relevant structured management system is considered beneficial to organizations across various industry sectors, promotingpositive institutional and employee outcomes. This study examined the impact of implementing a management system on employee satisfaction and productivity in a local drugstore in the Philippines. Data were gathered from 197 employees using a researcher-structured questionnaire. They employed a descriptive-correlational quantitative research design with frequency and percentage distribution, weighted mean, and t-test as tools used in data analysis. Findings showed that prior to adopting the management system, employee satisfaction with job content and clarity, role clarity, and compensation and benefits were considered acceptable; however, employees expressed dissatisfaction with their career growth and development. After implementation, satisfaction levels increased significantly increased across all dimensions. Productivity also improved, particularly in quality of work, teamwork, and feedback mechanisms, although time management and absenteeism still presented minor areas for improvement. Statistical analysis confirmed significant gains in satisfaction across all dimensions following adoption. From a managerial perspective, the study underscored the importance of structured management systems in fostering organizational effectiveness. Theoretically, it contributed to the discourse on the importance of structured frameworks in the Philippine business setting. However, the single-industry focus limits the generalizability of the findings, and future research should consider diverse sectors and longitudinal designs to assess long-term effects.
Co-Authors Christine Rellama Czedrick Faller Franz Aries N Ilao Jesus Briones Jesus P Briones Joel B Casungcad Khyla Marie M Gamil Maricar Q Baes Mary Rhanessa Edar Niña Faye A Patal Rose Lyn C Dinglasan